• 3,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

News » 78% of businesses in EMEA are understaffed

78% of businesses in EMEA are understaffed

78% of businesses in EMEA are understaffed

About 78% of businesses in Europe, the Middle East, and Africa (EMEA) admitted to being understaffed, according to the digital frontline workplace platform WorkJam. 

In WorkJam’s latest survey, almost half of participating EMEA leaders (46%) said that they have been understaffed for five to six months already, while, 36% have been understaffed for three to four months. 

According to the surveyed executives, the staff shortages are impacting their day-to-day performance. About 48% even admitted to losing customers due to the lack of employees.

WorkJam Managing Director for EMEA Mark Williams said that the survey results put the current global recruitment crisis into context. 

He noted that employers have to find solutions that will aid talent recruitment and retention without necessitating a price hike in the middle of the cost-of-living crisis in the region.

“According to our research, a quarter of businesses have already had to raise their prices. But this carries the risk of further deterring customers. It’s a difficult balance to strike,” Williams added.

WorkJam’s study also revealed that the most commonly cited reason for leaving among employees include long work hours and lack of flexibility in their position.

Other reasons such as diversity and inclusion issues (16%), dissatisfaction with salary (14%), and dissatisfaction with benefits (10%) were also cited.

Read more here.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
3,000 firms.Just 2 minutes to complete.
SAVE UP TO
70% ON STAFF COSTS
Learn more

Connect with over 3,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 3,000 firms
  • Simple
  • Transparent
Banner Image