Alorica PH receives ‘Great Place to Work’ certification for the 1st time
Business Process Outsourcing (BPO) provider Alorica Philippines recently received the prestigious Great Place to Work® certification for the first time.
As one of the largest BPOs in the country, 81% of Alorica’s 55,000 employees affirmed to Great Place to Work the company’s positive work culture.
Alorica Philippines VP of Human Resources Jamea Garcia said, “I believe what we really do well here at Alorica is creating an engaging environment where our employees feel accepted, connected, empowered, appreciated, and challenged.”
“We accomplish this through recognition programs, philanthropic activities, diversity & inclusion discussions, contests that showcase our people’s talents, and career growth opportunities,” Garcia added.
From the employees that responded to the Great Place to Work’s Trust Index survey, 88% say that the company made them feel welcome, while 85% report a “sense of pride” over what they accomplished on the job.
Some 84% believe they are performing excellent customer service, and 85% say they’re proud to tell others they work at Alorica.
In terms of physical safety, 90% feel secure working for the organization, further solidifying employees’ trust in the organization’s welfare plans.
Great Place to Work® is the global authority on workplace culture, employee experience, and leadership behaviors that deliver market-leading revenue, employee retention, and increased innovation.
