News » CBE Companies announces new CPO

CBE Companies announces new CPO

CBE Companies announces new CPO

Outsourced contact center solutions provider CBE Companies has appointed Dr. Albert Smothers as its new Chief People Officer (CPO).

As CPO, Smothers will work on developing and executing the human capital strategy in support of the overall business plan and strategic direction of the organization in the areas of succession planning, talent management, training and development, and compensation.

CBE President Erica Parks said that Smothers’ “deep background and experience in leadership, coupled with his alignment to our core values, will drive our organization into the future while ensuring CBE’s people focus remains at the forefront of our business decisions.”

Smothers’ ability to understand people and his desire to elevate the employee experience will further develop CBE’s inclusive company culture.

Smothers, for his part, said that he is “committed to prioritizing the employee experience, engaging employees no matter where they are working, and cultivating an environment where employees are enthusiastic about their role in our organization.”

Before working at CBE, Smothers held a role at the University of Phoenix as the Director of Academic Affairs and Chief Academic Officer. He also spent a decade in the financial services sector as a Financial Advisor and Retirement Specialist.

Read more here.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.