• 3,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

News » CSS Corp launches CX platform CSS EDISON

CSS Corp launches CX platform CSS EDISON

Global technology services provider CSS Corp has launched its new cloud-based customer experience (CX) transformation platform CSS EDISON earlier this month.

This AI-first platform was built to help speed up the digitization process of CX and technology support ecosystems of their clients.

This new tech was developed and perfected for over six years by collecting knowledge from over 50 B2B and B2C clients to provide the best industry solutions using AI/ML algorithms with industry-specific context.

Further, CSS EDISON offers an integrated Amazon Connect capability that allows clients to transition their support center to the cloud seamlessly. 

In a released statement, CSS Corp CEO Sunil Mittal noted that the CX transformation platform was “designed for value creation across stakeholders, driving premium experiences for customers and employees, and ensuring business outcomes for organizations.”

Read more here.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
3,000 firms.Just 2 minutes to complete.
SAVE UP TO
70% ON STAFF COSTS
Learn more

Connect with over 3,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 3,000 firms
  • Simple
  • Transparent
Banner Image