DDC Group opens new hub in Serbia
Worldwide network of business process outsourcing (BPO) companies DDC Group recently opened a new language hub in Belgrade, Serbia as part of its strategic expansion program in the Balkan region.
The resulting diverse capabilities of the new facility are expected to increase the company’s current multilingual customer service, customs brokerage, and other BPO services for existing and future clients.
Moreover, the new facility will serve as a regional hub for DDC’s home-based workforce, allowing them to collaborate while maintaining a hybrid work model.
According to Jan Trevalyan, Group CEO and Co-founder of The DDC Group, this new hub “reinforces the robust nature of DDC’s approach to service delivery.”
He called Serbia the “third chapter” in their goal to serve clients in multiple locations and 30 different languages.
DDC’s Serbian site joins its global network of existing locations throughout the United Kingdom, Bosnia and Herzegovina, the Philippines, and the United States.