DialAmerica appoints center industry expert Casey Kostecka as president
DialAmerica, a telemarketing company based in New Jersey, is appointing industry expert Casey Kostecka as president.
Kostecka has a track record of building talent, improving system processes, and delivering cutting-edge solutions to operate contact centers with maximum efficiency.
“Casey is a dynamic addition to our Strategic Leadership Team who is deeply committed to helping our customers run their businesses profitably in this rapidly changing environment,” said Chris Conway, CEO of DialAmerica.
“His perspective will be an important asset to developing the long-term strategies that will drive the next stage of growth and success for our clients, shareholders, employees, and the communities we serve,” he added.
Kostecka will oversee new business development, client services, call center operations, corporate development, quality assurance and workforce planning.
Moreover, the new DialAmerica president previously held key senior executive positions with various reputable omnichannel contact center operations. He is also a member of industry boards and advisory councils. His expertise garnered him multiple contact center and customer experience industry awards.
