News » Genpact reports US$2.64bn in global client BPO revenues

Genpact reports US$2.64bn in global client BPO revenues

Global professional services and business process outsourcing (BPO) firm Genpact said its global client BPO revenues in 2019 grew 13% to US$2.64bn. Its total BPO revenue was US$2.97bn, up 19% from a year earlier, the company said.

The figures were all above the high end of the company’s expectations, according to Tiger Tyagarajan, Genpact’s president and CEO. In the fourth quarter of the year, total BPO revenue was up US$801m, an increase of 14% year-on-year.

For 2020, Genpact expects total revenue of US$3.89bn to US$3.95bn and to continue penetrating high growth areas.

Read more here.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.