U.S. healthcare faces regulatory and workforce hurdles: Chartis survey

ILLINOIS, UNITED STATES — A new Chartis Group survey sheds light on the challenges facing U.S. health system leaders in the coming years.
The study, which polled 61 senior strategy executives from large health systems, reveals key concerns and priorities for the healthcare sector through 2030.
Regulatory shifts and financial strains top executive concerns
Conducted in late 2024, the survey found that 84% of executives expect regulatory changes to have a significant or moderate impact on their organizations.
Cindy Lee, Chartis chief strategy officer, noted, “Topping the list of concerns is the rapidly evolving regulatory landscape, significant changes tied to payment reform, and recruiting and retaining physicians and clinicians – even as the risk of a negative provider experience rises.”
Financial pressures loom large, with leaders focusing on growth and margin strategies. Workforce development and patient retention emerged as critical priorities for generating growth in the next five years.
Technology as a beacon of hope
Despite challenges, health system leaders see promise in tech advancements. Nearly three-quarters of respondents believe technology will positively affect workforce recruitment and retention. Executives are optimistic about artificial intelligence (AI), remote monitoring, wearables, and telehealth to enhance access and experiences.
The Chartis Group researchers stated, “Executives view technological advancements – particularly artificial intelligence such as machine learning and natural language processing, remote patient monitoring, wearable health devices and other telehealth expansion – as an essential part of navigating these industry changes.”
If given $1 billion, most executives would invest in expanding current services and care sites, highlighting the industry’s commitment to improving access and care delivery.
As healthcare evolves, systems must stay nimble and true to core values. Adapting to regulatory shifts, managing financial pressures, and leveraging tech will be vital for future success.
The road ahead for U.S. healthcare is complex, but leaders remain focused on delivering quality care while navigating a changing landscape. As the industry faces these challenges, innovation and adaptability will be key to meeting the healthcare needs of communities across the nation.