Infosys BPM, Innodata, other BPOs named leaders in Outsourcing Impact Review 2024
MANILA, PHILIPPINES — Outsource Accelerator, the premier global marketplace for outsourcing, recently announced the winners of its 2024 Outsourcing Impact Review (OIR) Awards.
Alongside this announcement, a detailed OIR Report has been released, emphasizing the outsourcing sector’s dedication to corporate social responsibility (CSR).
Now in its second year, the OIR showcases the industry’s substantial impact on community involvement and social initiatives.
Recognizing excellence: OIR Awards 2024 winners
The OIR Awards celebrated outstanding contributions across several categories, among them:
Education
- Gold: OP360 Cares by OfficePartners360
- Silver: Outsourced Learning Hub by Outsourced
- Bronze: CSR Education Support Program by Innodata Knowledge Services, Inc.
Community Building
- Gold: Making an Impact with 1% by Booth & Partners Philippines Inc.
- Silver: SixEleven CALLS by SixEleven Global Services
- Bronze: Little Learners Backpack Drive by iFIVE GLOBAL
Diversity, Equity, and Inclusion
- Gold: DEIB Program by Innodata Knowledge Services, Inc.
- Silver: Pathways by Work for Impact
- Bronze: Choose Africa by CRDLE
Health and Wellness
- Gold: Health & Wellness Program with a Charity Match by Arcanys
- Silver: Well-being Program by Innodata Knowledge Services, Inc.
Infosys BPM named Outsourcing Impact Champion
Among all the entries submitted, Infosys BPM earned the esteemed title of Outsourcing Impact Champion for its groundbreaking initiative called Project Genesis.
Launched in 2015, this program has made a substantial impact on education by collaborating with universities, colleges, and non-governmental organizations (NGOs) throughout India. Through strategic partnerships and education-centric programs, it has empowered more than 647,000 students and faculty members, highlighting the significant societal contributions that outsourcing companies can achieve.
Distinguished panel of judges for OIR 2024
The awards were judged by a panel of industry leaders. Peta Bilton, Director and Impact Consultant at Known Impact, was joined by Rosario Cajucom-Bradbury, Chairperson of the IT-BPM Innovation Cluster at the Swiss Chamber of Commerce of the Philippines.
Toni Tiemsin, Co-Founder and Chief Strategist of FILI Studios, and Aaron Wright, Director of Operations at Outsource Accelerator, also contributed their expertise.
Bilton praised the applicants, stating, “There are some excellent people implementing great initiatives for our people and planet… This cohort of applicants had a vast array of social outcomes that were innovative, impactful and put people first.”
“In all sincerity, all very well deserving of these awards,” she added.
Key findings from OIR Report
The 2024 OIR Report revealed that the outsourcing industry recorded an impressive 82,808 volunteer hours — a remarkable increase of 73.3% from the previous year. Financial contributions totaled $821,430, marking a shift towards hands-on engagement and volunteerism over monetary donations.
This trend reflects a growing focus on direct community involvement, benefiting over 718,267 individuals through various CSR initiatives, up from last year’s 707,189.
Derek Gallimore, CEO of Outsource Accelerator, said that the OIR 2024 Awards and Report “highlight the outsourcing industry’s unwavering commitment to creating positive change. The sector continues to demonstrate its ability to drive significant social impact through innovative programs and dedicated employee engagement.”
Inspiring future models of social responsibility
Outsource Accelerator’s latest report aims to inspire other industries to adopt similar models of social responsibility, demonstrating that business success can coexist with meaningful community impact.
The full report detailing each outsourcing company and its initiatives is available at impact.outsourceaccelerator.com.
About Outsource Accelerator
Outsource Accelerator (OA) is the world’s trusted source of independent information, advisory, and expert implementation of outsourcing. It offers the world’s leading aggregator marketplace for outsourcing.
OA serves as a bridge between top outsourcing providers and businesses worldwide. Its website features over 5,000 articles, more than 400 podcast episodes, and a comprehensive directory of over 3,000 BPO companies, all designed to facilitate clients’ understanding and engagement with outsourcing.
