Probe CX acquires Innovior
Call center services provider Probe CX recently acquired consulting, automation, and AI analytics service firm Innovior.
Innovior’s offering will further digitize and automate Probe CX’s operations, ensuring even more efficient resolutions and better consumer experiences, cost-effective outcomes for clients, and access to local advisory in automation and AI analytics.
The acquisition will further support Probe CX’s journey to becoming the leading digital solutions provider and its commitment to innovation and global expansion.
While the acquisition will see Innovior added to the portfolio of successful subsidiaries within the Probe CX group, Innovior will continue under the leadership of founders Jure Brkan and Tim Ryan.
“This is an exciting step forward for Innovior on our mission to unlock greater human potential through digital transformation,” Brkan said.
“Leveraging our combined capabilities with Probe CX will be a huge opportunity for both our team and our customers, and we are excited to offer our advisory-led technology innovation to an even greater market.”
Probe CX CEO Andrew Hume added that this deal “means Probe CX can now help Australian businesses access talent in Australia, not just overseas. We will continue to invest, grow and evolve our capabilities and expand our service offering – making Probe CX bigger, better and enable us to deliver even more opportunities for our people, clients and partners.”
