{"id":52358,"date":"2022-08-03T16:51:53","date_gmt":"2022-08-03T08:51:53","guid":{"rendered":"https:\/\/news.outsourceaccelerator.com\/?p=52358"},"modified":"2022-08-03T16:51:53","modified_gmt":"2022-08-03T08:51:53","slug":"wage-constraints-brexit-boosted-cape-towns-outsourcing-market","status":"publish","type":"post","link":"https:\/\/news.outsourceaccelerator.com\/wage-constraints-brexit-boosted-cape-towns-outsourcing-market\/","title":{"rendered":"Wage constraints, Brexit boosted Cape Town\u2019s outsourcing market"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Wage constraints resulting from United Kingdom\u2019s (UK) withdrawal from the European Union \u2014 also known as Brexit \u2014- helped boost the popularity of the Cape Town outsourcing market.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to Clayton Williams, CEO of BPO placement agency CapeBPO, \u201cDue to cost and margin pressures, businesses are forced to offshore operations to cheaper locations,\u201d he says.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">He explained that Cape Town, the capital city of South Africa, had a lot of success with its UK clients due to factors like cultural affinity, accent, similar time zones, and wage arbitrage.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Cape Town hosts 60% of the country\u2019s BPO centers, employing more than 50,000 workers. In June, it was also rated the most sustainable city in Africa in the Corporate Knights Sustainability Cities Index 2022 report, noted for its efforts in terms of air quality, emissions, solid waste generation, and sustainable policies, among others.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cCape Town, especially the CBD, is a known BPO hub,\u201d added Rob Kane, chairman of the Cape Town Central City Improvement District (CCID).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Kane noted that downtown Cape Town is \u201ca recognized technology, BPO and e-commerce hub, with reliable infrastructure, fast internet speeds and a commitment to supporting a young workforce.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Currently, there are 69 information and communication tech companies in the Cape Town central business district (CBD) alone, of which 25 are call centers.<\/span><\/p>\n<p><a href=\"https:\/\/www.newsanyway.com\/2022\/08\/02\/what-makes-cape-town-attractive-to-the-international-bpo-industry\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow external\" data-wpel-link=\"external\"><span style=\"font-weight: 400;\">Read more here.<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Wage constraints resulting from United Kingdom\u2019s (UK) withdrawal from the European Union \u2014 also known as Brexit \u2014- helped boost [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":52359,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[201],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.1 - 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