{"id":53173,"date":"2022-09-16T15:21:12","date_gmt":"2022-09-16T07:21:12","guid":{"rendered":"https:\/\/news.outsourceaccelerator.com\/?p=53173"},"modified":"2022-09-16T15:21:12","modified_gmt":"2022-09-16T07:21:12","slug":"majorel-acquires-spain-based-findasense","status":"publish","type":"post","link":"https:\/\/news.outsourceaccelerator.com\/majorel-acquires-spain-based-findasense\/","title":{"rendered":"Majorel acquires Spain-based Findasense"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Customer experience (CX) and outsourcing solutions provider Majorel recently acquired its Spanish rival CX design and creative services firm Findasense Global.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Majorel stated that this deal supports its expansion strategy, particularly in its Tech &amp; Expert Services line of business. Findansense\u2019s groundbreaking CX work will also allow the former to tap into new consumer markets both nearshore and offshore.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Majorel CEO Thomas Mackenbrock said this acquisition is the \u201cnext logical step\u201d in building an industry-leading portfolio of CX transformation services in the firm.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Majorel EVP Strategy and M&amp;A Mark Maass added that working with Findasense CEO Jos\u00e9 Ram\u00f3n L\u00f3pez Gra\u00f1eda and his team will help \u201cunlock the full potential of Majorel\u2019s CX transformation portfolio across established and new clients.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Luxembourg-based BPO giant purchased 100% of the share capital in Findasense from its two founders, Rafael Tamames and Tomy Lorsch, who will remain on the Board of Directors and continue with selected executive functions focused on the market expansion.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Meanwhile, Findansense\u2019s 320 talented team members are set to join Majorel following the acquisition.<\/span><\/p>\n<p><a href=\"https:\/\/www.majorel.com\/whats-new\/majorel-acquires-findasense-expanding-its-cx-transformation-services\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow external\" data-wpel-link=\"external\"><span style=\"font-weight: 400;\">Read more here.<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer experience (CX) and outsourcing solutions provider Majorel recently acquired its Spanish rival CX design and creative services firm Findasense [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":53174,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[201],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.1 - 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