{"id":56288,"date":"2023-02-22T15:41:38","date_gmt":"2023-02-22T07:41:38","guid":{"rendered":"https:\/\/news.outsourceaccelerator.com\/?p=56288"},"modified":"2023-02-22T15:41:38","modified_gmt":"2023-02-22T07:41:38","slug":"sky-tv-to-outsource-jobs-to-ph-india","status":"publish","type":"post","link":"https:\/\/news.outsourceaccelerator.com\/sky-tv-to-outsource-jobs-to-ph-india\/","title":{"rendered":"Sky TV to outsource jobs to PH, India"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">AUCKLAND, NEW ZEALAND \u2014 A restructuring is set to happen in broadcasting firm Sky Television as it aims to outsource some of its roles to the Philippines and India.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to a report by <\/span><i><span style=\"font-weight: 400;\">NZ Herald<\/span><\/i><span style=\"font-weight: 400;\">, 90 tech and content roles and 80 customer support agents in New Zealand will be laid off to make way for outsourced teams.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At the same time, 200 call center staff in the Philippines would be recruited to deal with \u201cmore straightforward customer queries and subscriptions.\u201d Meanwhile, some of Sky TV\u2019s technology and content operations would be relayed to Indian provider Tata Consultancy Services (TCS).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sky Television CEO Sophie Moloney said, \u201cOur focus at Sky is to deliver excellent experiences for our customers, grow new revenue streams, carefully manage our costs, and maximise the value of our exceptional range of content.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cTo continue to consistently achieve these things, we need better access to the right technology, capacity and capability, and we need to do this in an efficient and cost-effective way,\u201d she added.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Maloney also noted that the changes, if implemented in full, would generate multi-million dollar permanent savings for Sky TV within two years.<\/span><\/p>\n<p><a href=\"https:\/\/www.nzherald.co.nz\/business\/sky-tv-plans-to-axe-90-jobs-outsourcing-to-india-and-philippines\/VE3OPAWAERGPNPC6I5IZKGXGZA\/\" data-wpel-link=\"external\" target=\"_blank\" rel=\"nofollow external noopener noreferrer\"><span style=\"font-weight: 400;\">Read more here.<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>AUCKLAND, NEW ZEALAND \u2014 A restructuring is set to happen in broadcasting firm Sky Television as it aims to outsource [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":56282,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[201],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.1 - 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