{"id":56601,"date":"2023-03-09T13:45:00","date_gmt":"2023-03-09T05:45:00","guid":{"rendered":"https:\/\/news.outsourceaccelerator.com\/?p=56601"},"modified":"2023-03-09T13:45:00","modified_gmt":"2023-03-09T05:45:00","slug":"apac-bpo-market-to-grow-by-8-2","status":"publish","type":"post","link":"https:\/\/news.outsourceaccelerator.com\/apac-bpo-market-to-grow-by-8-2\/","title":{"rendered":"APAC BPO market to grow by 8.2% in 10 years"},"content":{"rendered":"
LONDON, UNITED KINGDOM \u2014 The Asia Pacific (APAC) Business Process Outsourcing (BPO) market is projected to expand at a compound annual growth rate (CAGR) of 8.2% during the forecast period of 2023-2033.\u00a0<\/span><\/p>\n According to intelligence firm Visiongain, companies in the APAC are looking to BPOs for cost-effective ways to outsource non-core business functions such as customer service, human resources, and finance.\u00a0<\/span><\/p>\n Adopting digital technologies \u2014 such as automation, artificial intelligence, and cloud computing \u2014 also drives the growth of BPO services in the region.\u00a0<\/span><\/p>\n Moreover, companies are now catching up to the fact that businesses of all shapes and sizes can profit with the help of outsourcing agencies.\u00a0\u00a0<\/span><\/p>\n Citing a Clutch survey, Visiongain said that 37% of small businesses reported outsourcing at least one critical business operation, while 52% said they planned to do so the following year.<\/span><\/p>\n Visiongain added that these partnerships bring \u201cstrong opportunities\u201d for Asia Pacific’s outsourcing sector.<\/span><\/p>\n In 2022, the APAC BPO market was valued at US$68.8 billion.\u00a0<\/span><\/p>\n