78% of businesses in EMEA are understaffed
About 78% of businesses in Europe, the Middle East, and Africa (EMEA) admitted to being understaffed, according to the digital frontline workplace platform WorkJam.
In WorkJam’s latest survey, almost half of participating EMEA leaders (46%) said that they have been understaffed for five to six months already, while, 36% have been understaffed for three to four months.
According to the surveyed executives, the staff shortages are impacting their day-to-day performance. About 48% even admitted to losing customers due to the lack of employees.
WorkJam Managing Director for EMEA Mark Williams said that the survey results put the current global recruitment crisis into context.
He noted that employers have to find solutions that will aid talent recruitment and retention without necessitating a price hike in the middle of the cost-of-living crisis in the region.
“According to our research, a quarter of businesses have already had to raise their prices. But this carries the risk of further deterring customers. It’s a difficult balance to strike,” Williams added.
WorkJam’s study also revealed that the most commonly cited reason for leaving among employees include long work hours and lack of flexibility in their position.
Other reasons such as diversity and inclusion issues (16%), dissatisfaction with salary (14%), and dissatisfaction with benefits (10%) were also cited.
