News - Outsource Accelerator

Automating entry-level jobs could backfire, MIT warns

TalentBurst sells IT, SLED staffing to Epitec

Outsource Accelerator ranks #3 on top outsourcing blogs: Feedspot

South Africa's GBS sector bets on impact sourcing

Clinic bankruptcies surge as big filings ease

In case you missed it

Future of work

Tech CEO suggests AI may find humans boring

Meta positions Metaverse as a ‘powerful workforce training tool’

83% of U.S. employers cut costs as recession fears rise: survey

AI drives productivity, wages, and job growth globally: PwC survey

2 Australian states to regulate AI and remote work surveillance

39% of workers cry at work amid emotional strain, Resume Now finds

Mergers & acquisitions

NTT DATA opens 100 MW AI‑ready data center campus in Bengaluru

SharpenCX, Plum Voice merge to create next-gen contact center

Capgemini, NiCE, Route 101 win HMRC customer service overhaul

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IntouchCX expands to Egypt, opens new center in Cairo

HR Path secures $541Mn for global expansion

Hexaware appoints Amit Vij to lead new private markets division

Global news

HR outsourcing market to hit US$10.9Bn by 2026

IT services set for gradual recovery in 2024, says Everest Group

TCS upskills 185,000 Indian youth, advances global digital talent

Contact center market to reach $420Bn by 2025

Conduent mulls sale amid private equity interest: report

GSAJ lauds Jamaica outsourcing event