Outsourcing and BPO News | Outsource Accelerator

Microsoft offers voluntary exit to about 60,000, a quarter of staff

NLB Services names Varun Sachdeva CEO of its India business

NAB to cut up to 2,500 jobs; union says 180 go offshore

Kenya pitches Konza Technopolis to BPO investors beyond Nairobi

Malta trims 1400 referrals to private hospitals, keeps outsourcing

In case you missed it

Future of work

AI splits Bangladesh's workforce as HR faces job-security fears

$103K H-1B fees may drive hiring to Africa

U.S. job cuts fall 18% in September, lowest for the month since 2022

20four7VA wins Best Small Business at 2026 BASA Awards

Filipino firms push grad education as AI rises

U.S. clients 12 hours from Manila fill VA roles in 12 days: VA Masters

Mergers & acquisitions

Sunbound buys outsourced RCM firm Richter, raises $24Mn Series A

NIIT names former Mercer India CEO Anish Sarkar as chief executive

One Point One Solutions lifts tech unit stake to 62.75%

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Saksoft names Gurmeet Chahal its first non-promoter CEO

Ascory Bank outsources credit admin to Mount Street

The Office Gurus adds two senior BPO leaders

Global news

NAB to cut up to 2,500 jobs; union says 180 go offshore

Philippine BPOs head to the provinces as Manila wages rise: PRIME

Malaysia cuts tax to 5% for global services hubs in Budget 2027

Philippine BPOs ramp up holiday-season mass hiring

Philippine IT-BPM needs a talent push to hit $50.5Bn by 2028

Noida sets a uniform $890 rate for IT/ITeS plots