News - Outsource Accelerator

U.S. jobless claims fall to 215,000

B Capital Group to buy Russell Investments

India's GCC hiring hits a new peak of 510,000 jobs

Unions push to call BPO burnout an occupational disease

4,000 nurses launch Massachusetts' largest health strike

In case you missed it

Future of work

Hourly workers unfazed by AI job concerns – U.S. survey

Nearly half of U.S. healthcare workers considering leaving jobs – survey

2024 graduates face uphill battle in tough job market

India lawmakers debate bill pushing right to disconnect from work

Small business leaders eager to help peers succeed – Amex study

Global bank CEOs forecast AI-driven job cuts and workforce shifts

Mergers & acquisitions

SharpenCX buys Webtext to enhance contact center

Aspia acquires Accountor Outsourcing, expands Nordic footprint

Outposter names Bel Soria COO to lead global expansion

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Sales Xceleration adds fractional VPs in North America for SMB growth

Meiho Ativo to buy Tokyo staffing firm Igial Holdings

TP expands Ghana operations, creating 5,000 jobs

Global news

NFP partners with RingCentral to improve engagement

TCS, Airtel partner to build 5G remote working solutions

Singapore to repeal same-sex law to attract top global talent

Australia’s CBA reverses call center job cuts after union backlash

Global hiring outlook in Q3 drops amid challenging economy

Foundever partners with nonprofit to boost youth employability