Outsourcing and BPO News | Outsource Accelerator

Canada sheds 68,000 jobs as youth employment falls: StatCan

Corewell to outsource more ER staffing to TeamHealth: report

Professional services make up 64% of Argentina's knowledge exports

Automation could absorb half of U.S. work hours by 2035: McKinsey

HR Path buys SnapAI to help clients meet EU AI Act rules

In case you missed it

Future of work

22% of firms cut entry-level hiring due to AI: Gartner

Workers turn to AI chatbots over employer support: report

U.S. call-center jobs now 39% below trend: Goldman

U.S. AI export curbs test UK tech sovereignty

Only 4% of CHROs feel very prepared to lead AI-driven change

Uber to cut 3,300 jobs, slashing management layers

Mergers & acquisitions

Fusion CX sets $84Mn IPO price band ahead of October launch

Ascory Bank outsources credit admin to Mount Street

Andersen expands in the UK, U.S. with two deals

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Philips International buys the Nash Group's health units

Blue Mantis names Jay Pasteris chief services officer

Advent to take majority stake in NZ clinical research

Global news

Malaysia cuts tax to 5% for global services hubs in Budget 2027

AI reshapes, not shrinks, India outsourcing: ING

Uzbekistan pitches BPO to U.S. logistics firms at Washington forum

Oklahoma outsources its sovereign wealth fund

Formix launches a future-talent program for HR

India's Tier-2 GCC push hits infrastructure, AI talent gaps