News - Outsource Accelerator

Rampant pay cynicism threatens employers: Marsh

Philippines eyes global gaming SCBPO hub role, executives say

R1 launches AI tool to curb denials, Guthrie Clinic signs on

Orbii, mySMB team up on AI and offshore staffing for Aussie SMEs

U.S. regional wage growth returns to normal levels: survey

The Office Gurus adds two senior BPO leaders
1d ago
AI reshapes, not shrinks, India outsourcing: ING
1d ago
Amazon raises starting pay, adds new perks
1d ago

In case you missed it

Future of work

Invisible work draining best employees: HBR

As AI rises in customer service, trust falls

Hybrid human-AI labor markets are rising: Adecco

Customer service faces the highest AI job risk

Outsourcing keeps growing despite the AI threat

AI skills beat MBAs, 86% of finance execs say

Mergers & acquisitions

CDW to acquire data-and-AI firm Lovelytics

Translate.One buys Dutch agency Vertaalbureau Perfect

Bendigo Bank cuts 140 jobs in outsourcing push

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Azets buys BDO medical team in healthcare push

Infobip buys SocketLabs to boost enterprise email

ClaimsBridge buys DialysisPPO, adds Eir backing

Global news

AI reshapes, not shrinks, India outsourcing: ING

AI threatens India's $300B IT outsourcing: QNB

Korea's Hongik IT, Vietnam's TMA expand tech ties

Peso slides despite BPO dollar inflows, BSP says

Moldova keeps its IT park tax regime for BPO

Concentrix sees 30% productivity gains from AI in Philippines