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Fusion CX acquires VA Platinum entering its Australia 16th deal

9h ago

Filipino firms push grad education as AI rises

3d ago

Savista acquires ambulatory RCM firm ABW Medical

3d ago

AI layoffs need evidence, not executive storytelling

3d ago

Oklahoma outsources its sovereign wealth fund

3d ago

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Inside Outsourcing

Your #1 source of the latest BPO news and updates

Future of work

Data privacy concerns surge among Americans, TELUS survey reveals

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Employees risk data security using AI tools – TELUS Digital survey

Aging workforce reshapes future employment landscape 

Most Vietnamese workers seek new jobs, says study

SAP partners with Microsoft AI services

Cisco innovates contact centers with advanced AI-powered agents

Mergers & acquisitions

Monstarlab acquires AI recruiting firm

Conduent installs tech to combat benefits fraud in South Carolina

Cognizant to modernize AP Pension with BPO, automation

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Cloudstaff taps staffing veteran Macon Albertson to lead North America

Healthcare AI investment soars to record $23Bn in 2024: Silicon Valley Bank

Insight acquires UK-based software firm Amdaris

Global news

Eight in 10 firms are struggling with relevancy — Accenture report

89% of hedge fund providers plan to allocate more budget to outsourcing

PH pursues trade perks renewal with EU

Remote working expands tech skills gap, says Pluralsight

Seibels announces appointment of new CFO

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first time

Alorica appoints new CEO