Outsourcing and BPO News | Outsource Accelerator

Australia sheds 39,000 jobs in September, unemployment at 4.7%

Saksoft names Gurmeet Chahal its first non-promoter CEO

Servinform to cut about 10% of Spain staff after Endesa loss

Vietnam's FPT opens its first Africa office in Cairo

CommonSpirit to finish Conifer exit Oct. 30 as RCM moves in-house

In case you missed it

Future of work

U.S. payrolls beat big with 162,000 August jobs

20four7VA wins Best Small Business at 2026 BASA Awards

Executives may be overestimating AI's speed: report

Unverified claim of 80 Indian layoffs on one call goes viral

UK permanent hiring rises at fastest pace in four years: KPMG, REC

Gallego, Justice back FCC push to onshore call center jobs

Mergers & acquisitions

DivDat acquires Meridian to expand customer engagement

Gridiron backs life-sciences back-office firm

Automation Anywhere to buy Boost.ai to push AI into customer service

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Myriad360 acquires F3 to grow healthcare IT

Knewit raises pre-Series A to scale AI and BPO for trade operations

Concentrix acquires GRC firm CastleHill

Global news

India office leasing rises 7% to 54.4Mn sq ft on GCC, flex demand

Egypt targets $12B in outsourcing exports by 2029

Philippine IT-BPM alone can't lift productivity, Balisacan says

Execution-only BPOs face an AI squeeze: Asiatel CEO

Formix secures new Australian IT contracts for Sri Lanka

U.S. freezes green card filings for TCS, Infosys, Wipro, Cognizant