News - Outsource Accelerator

Concentrix opens second Bacolod site in major Philippine expansion

Capita accelerates BPO transformation with agentic AI

Concerns raised as AI models rewrite their own code to avoid shutdown

Virginia’s nursing shortage eases, but demand set to surge by 2030

U.S. startups turn to outsourcing for speed, flexibility: Volpis CEO

ManpowerGroup names new leaders to drive global AI strategy

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Future of work

Heatwave threatens UK workforce, economy

Flexible work lowers heart risk – Harvard study

Stanford expert warns against 4 AI misconceptions hindering progress

Gen Z workers to overtake Boomers in 2024 — U.S. study

Work-from-anywhere policies defy end predictions in 2025

Average hiring time stretches to 44 days in Q1 2023

Mergers & acquisitions

Accenture elevates Karalee Close to head Talent & Organization division

ManpowerGroup opens Paris AI HR hub to advance human-centered work

Omega Healthcare to double Philippine workforce by 2026

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AI firms Intent HQ, Anagog merge to advance personalized experiences

Nearsure boosts Latin American expansion with São Paulo office

Kore.ai gets $150Mn to hasten AI development

Global news

Intel to slash outsourcing to below 20% amid $7Bn loss

Call center staff in dispute with Wipro over pay

TCS remains India's top brand despite value drop

BainBow targets 200% revenue growth in 2023

86% abandon brands over poor customer service, report shows

Telecalling remains to be the most popular job in India, says Apna poll