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Gen Z wants their boss replaced by AI: study

10h ago

ReSource Pro acquires Flow Specialty's AI tech and team

13h ago

Earl McDonald redefining Jamaica's BPO landscape

16h ago

Workers face a 'Darwinian Moment': Palo Alto CEO

19h ago

TP dives 13% after Concentrix warns of customer pullback

20h ago

Trump cuts strip coverage from 450,000 New Yorkers

22h ago

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Inside Outsourcing

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LinkedIn launches AI-powered hiring assistant for recruitment sector

AI may cut jobs but also create new ones, says Amazon CEO

Gen Z doubts degrees, seeks jobs AI can’t replace: Zety survey

Microsoft CEO questions AI’s real-world economic value amid industry hype

UK tops global peers in 2026 international hiring plans — BambooHR

Mergers & acquisitions

Calian secures $23Mn military medical training contract

ServicePoint acquires High Wire's tech services division

NTT DATA expands Google Cloud reach with Niveus acquisition

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Reed Global acquires Code Nation for tech training

Prohuman expands into facility, contact services with 2 acquisitions

Moneypenny expands U.S. footprint with Sunshine acquisition

Global news

Telus call center workers in Ontario fight Montreal relocation

Offshore staffing solves global labor shortages, says expert

solutions by stc reports robust growth in 2023

Email attacks surge 293% in first half of 2024: Acronis

Laivly wins AI Excellence Award at BPO Innovation Summit

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Nigeria’s DBI unveils plan to create 100,000 jobs in outsourcing