Outsourcing and BPO News | Outsource Accelerator

NSW health minister wants Calvary Mater PPP ended by year-end

Sopra Steria's MoD pension contract probed for possible breaches

Five9 to buy Level AI for $325Mn in cash to expand CX AI

Cognizant completes Wizeline buy to add AI-native digital engineering

PEZA and IBPAP partner to draw IT-BPM investment, build AI skills

In case you missed it

Future of work

Select VoiceCom pay unchanged in the immediate term, Office Gurus says

UK permanent hiring rises at fastest pace in four years: KPMG, REC

August job cuts rise 58% as restructuring returns

Microsoft offers voluntary exit to about 60,000, a quarter of staff

Uttar Pradesh brings 350,000 outsourced workers into welfare net

DHS plans to end deference on H-1B and other visa extensions

Mergers & acquisitions

Mountaingate Capital exits Relevate Health

iQor opens a global gaming hub in Trinidad

McKesson acquires Precision Medicine from Blackstone

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Acuity Analytics buys U.S. data consultancy Continuus

Five9 to buy Level AI for $325Mn in cash to expand CX AI

Concentrix takes $1.05Bn impairment as AI-era deals reach 50%

Global news

Philippine developers push to delay property valuation reform to 2031

Alloyed puts AI agents on client work, keeps people on exceptions

AMANDLA aims to expand township BPO model after Jabulani, Alexandra

Meghalaya's second Shillong tech park fills up days after launch

India office leasing rises 7% to 54.4Mn sq ft on GCC, flex demand

U.S. green card freeze puts India's $221.4Bn IT exports at risk: GTRI