News - Outsource Accelerator

Gallego, Justice back FCC push to onshore call center jobs

Nigeria pitches AI-enabled services beyond traditional BPO

BCBSA links AI hospital coding to $942Mn in added costs

Persistent wins control of Nagarro with 83% stake, eyes delisting

Novo's workforce falls by 13,000 in a year amid cost cuts

In case you missed it

Future of work

Federal workers report lower productivity after RTO

Philippine labor market stays resilient amid the AI boom

U.S. jobless claims fall to lowest since 1969

22% of firms cut entry-level hiring due to AI: Gartner

AI layoffs need evidence, not executive storytelling

Rampant pay cynicism threatens employers: Marsh

Mergers & acquisitions

Nscale acquires Anyscale to build a full-stack AI cloud

Aerotek acquires PAC Group to expand industrial services

Gridiron backs life-sciences back-office firm

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Persistent wins control of Nagarro with 83% stake, eyes delisting

Bendigo Bank cuts 140 jobs in outsourcing push

KKR to acquire Medtech CDMO Integer for $5.7Bn

Global news

Nigeria won't wait to sell its talent to the world: Tech4Dev founder

Japan's Trust Tech buys UK staffing firm Quattro

Genpact, Nestlé to open a Hyderabad GCC

Foreign banks push India GCC leasing to a record

Indian firms pledge Philippine expansion, including BPO

Formix launches a Sri Lanka BPO talent push