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AI-driven cyberattacks are set to surge: report

1d ago

Aerotek acquires PAC Group to expand industrial services

2d ago

Nigerian BPO bets on Africa's talent for global opportunity

2d ago

Cybersecurity firm opens a Hyderabad AI security center

2d ago

More than two-thirds of health systems outsource AR, collections

2d ago

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Inside Outsourcing

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Future of work

AI and human collaboration reshapes global IT support

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Japanese firms limit remote work despite employee demand

AI won't leave humans jobless, says Singapore's Deputy PM

Klarna’s AI chatbot replaces 700 jobs, stirs ‘FOBO’

Digital nomads embrace their lifestyle, says Fiverr report

Gen Z workers to overtake Boomers in 2024 — U.S. study

Mergers & acquisitions

TDCX expands into Brazil to bolster global presence

Stefanini Group acquires Solve.it, amplifies growth in Europe

Avaya, Avatarin bring AI customer experience into the physical world

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Capita sells travel units to Clarity for $20.3M

CCI Global launches mega call center in Kenya

ESG concerns driving abandoned deals, premiums in M&A: Deloitte survey

Global news

Flexibility, technology, upskilling are key drivers in the future of work – Infosys

Whistleblowers claim TCS engaged in fraud to skirt U.S. visa system

Kenya boosts BPO leadership in Africa with digital hubs

POGOs shift to Visayas and Mindanao, rebrand as BPOs: PAOCC

Hiring activity in tech companies accelerates in the US

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Advertised IT jobs in Switzerland up 7.5% in November