News - Outsource Accelerator

Shore360 acquires ShoreAgents, boosts global real estate services

AI helps employees learn faster but hits an ‘expertise wall’: study

TTEC expands Cairo hub, adds over 330 jobs for global CX growth

Simply Contact urges to rethink of luxury e-commerce CX support

Entry-level jobs evolve as AI handles routine tasks

Cape Town aims to rival India in global BPO market

In case you missed it

Future of work

Microsoft’s Bing AI branches out to more browsers

93% of stay-at-home moms face challenges when returning to the workforce

Heat stress endangers workers globally, ILO sounds alarm

Canada’s Gen Z youth face rising NEET crisis amid job market shift

Georgia woman loses $30,000 to remote job scam

Night work exemption clarified by Norway's top Court

Mergers & acquisitions

Egyptian edtech Sprints secures $3Mn funding round

Amdocs snaps up debt-laden Matrixx in $200Mn telecom charging shake-up

Czech IT giant Aricoma buys Luxembourg's Neofacto, expands West

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TDCX expands European presence with new Romanian office

NTT DATA partners with Codelco on AI‑driven copper mining

VXI expands Charlotte center in North Carolina, adds 100 jobs

Global news

SimiTree acquires Imark Billing

Export marketing training to boost African tech and IT-BPM industries

AI to drive contact center market towards significant growth — Gartner

Vietnam’s tech industry to grow at 12% CAGR

Trump sparks H-1B visa debate among supporters

Xceed wins gold at IBXA23