News - Outsource Accelerator

WFH is a bigger threat to entry-level jobs than AI, research finds

TP expands AI data services to eight Asia-Pacific markets

Philippines CX sector eyes 5% revenue growth as AI adoption gaps emerge

Zillow CEO says remote work is a talent advantage

NAB plans 1,000 more offshore hires as Australian bank jobs are cut

U.S. finalizes surprise billing rule that cuts dispute fees by 93%

In case you missed it

Future of work

Europe embraces part-time work, more personal time

CEO pay skyrockets while workers' wages lag behind inflation

Glassdoor flags growing workplace trust crisis in 2026 amid layoffs

Microsoft coins new AI vocabulary redefining future work

Japanese firms split on AI adoption, cybersecurity concerns rise – Nikkei Research

UK looks to mandate biological sex for gender pay gap data

Mergers & acquisitions

Globant acquires Pentalog to boost European expansion

Callvu, ArenaCX partner to transform BPO operations with digital micro apps

Accenture acquires Comtech Group to boost infrastructure services

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Happiest Minds collaborates with ENERCON for wind energy

Appian, OSTech partner to boost Japanese business efficiency

Zendesk boosts contact center capabilities with Local Measure buy

Global news

Accenture to acquire AI firm Flutura

Philippines BPO eyes diversification amid U.S. call center bill threat

AI reshapes call centers, but humans remain essential: report

Employers are utilizing strategies to attract and retain employees

Singapore-based Win-Pro expands to Malaysia

Filipino workers demand AI bill for job protection