News - Outsource Accelerator

French telemarketing law hits Morocco, Tunisia call center jobs

Philippine BPO must adopt agentic AI by 2027, Mindsprint says

Five governors ask HHS to delay Medicaid work requirements

HUMAIN taps EY to build Saudi Arabia's first AI-native BPO

Economists expect AI to weigh on college grads' wages: Indeed

In case you missed it

Future of work

More AI agents don't always mean better results: NTT

U.S. adds just 22,000 jobs as unemployment hits 4.3%

Invisible work draining best employees: HBR

U.S. regional wage growth returns to normal levels: survey

AI can screen skills, but not judgment: report

French telemarketing law hits Morocco, Tunisia call center jobs

Mergers & acquisitions

Grant Thornton to acquire CBIZ in $5Bn deal

Omilia raises $67Mn for its agentic CX platform

Myriad360 acquires F3 to grow healthcare IT

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SoftServe names COO-CFO Andriy Stytsyuk CEO as Propper retires

Gloo buys Cedarstone to add AI finance outsourcing

Allpro acquires Irish HR specialist EOS Talent

Global news

India pitches Philippines IT-BPM ties, seeks services in trade pact

Meghalaya's second Shillong tech park fills up days after launch

AI threatens India's $300B IT outsourcing: QNB

Moldova keeps its IT park tax regime for BPO

AI forces India's $315Bn IT sector to reshape

Post Office Horizon replacement hits legal challenge