Outsourcing and BPO News | Outsource Accelerator

SThree gives Circle8 until Oct. 21 to firm up revised bid

South Africa launches opt-out registry as spam calls top 17Bn

AI is rewriting jobs more than cutting them, Workday finds

Malaysia lifts hospital outsourcing fund to $48Mn to cut wait times

U.S. green card freeze puts India's $221.4Bn IT exports at risk: GTRI

In case you missed it

Future of work

India's top IT firms are hiring fewer grads

Disengaged workers cost the economy $10 trillion: report

Executives may be overestimating AI's speed: report

U.S. regional wage growth returns to normal levels: survey

Customers still want a human in customer service: Gartner

August job cuts rise 58% as restructuring returns

Mergers & acquisitions

Health Catalyst sells VitalWare for $147Mn

McKesson acquires Precision Medicine from Blackstone

Knewit raises pre-Series A to scale AI and BPO for trade operations

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Omilia raises $67Mn for its agentic CX platform

CHG Healthcare buys KREWE to grow CRNA staffing

CDW to acquire data-and-AI firm Lovelytics

Global news

Noida sets a uniform $890 rate for IT/ITeS plots

Post Office Horizon replacement hits legal challenge

BPO-as-a-service to hit $422Bn by 2035: HFS

Moldova's BPO exports jump 25% to $364Mn under IT park tax regime

Morocco's call center union demands job protection

Formix secures new Australian IT contracts for Sri Lanka