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Unverified claim of 80 Indian layoffs on one call goes viral

11h ago

Starbucks to open first India GCC in Chennai, creating 800 jobs

12h ago

Healthcare's agentic AI rollout outpaces governance: survey

14h ago

Capgemini sells U.S. government unit to ITC Federal

20h ago

AI splits Bangladesh's workforce as HR faces job-security fears

1d ago

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Inside Outsourcing

Your #1 source of the latest BPO news and updates

Future of work

H-1B denials target IT outsourcing wage levels

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UN warns autonomous AI agents threaten white-collar jobs

Skilled freelancing jumps as AI redefines work

Outsourcing keeps growing despite the AI threat

AI hiring rules move from debate to compliance

Gen Z's AI-proof jobs are also the unhappiest: Fortune

Mergers & acquisitions

Accenture buys IBM's stake in UniCredit Tech JV

InteLogix opens Egypt HQ after buying BPO Athear

Velosity acquires Lucid Labs to expand medtech engineering

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Veritas Capital to acquire facilities giant BGIS

NiCE, RingCentral expand their AI-CX partnership

CHG Healthcare buys KREWE to grow CRNA staffing

Global news

Sagility steers beyond healthcare outsourcing

Cybersecurity firm opens a Hyderabad AI security center

Indian firms pledge Philippine expansion, including BPO

Formix launches a future-talent program for HR

BPO powers India's $221.4Bn software export haul

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Open Access runs a children's outreach drive