The Philippines has long enjoyed being known as the contact center capital of the world, generating more than US$25 billion…

The COVID-19 pandemic has already caused about 30,000 job losses in the IT-BPO (IT-business process outsourcing) industry in India, while…

Bangko Sentral ng Pilipinas (BSP) Governor Benjamin Diokno said the Philippines still has “lots of bullets” to fire if needed…

An American executive order on H-1B visas will only hit US firms badly, as it will prevent intra-company transfers by…

Investors looking to expand into the Southeast Asian market are urged by the Philippine Economic Zone Authority (PEZA) to join…

The country’s IT-business process management (IT-BPM) industry is seeing a silver lining as more companies have to resort to more…

A recent study conducted by Opinium and Livearea revealed that a third of UK companies (or 28 per cent of…

At least 100,000 jobs will be opened in the job fair organized by the Philippine Economic Zone Authority (Peza), as…

Entrepreneurs are advised to reevaluate their business models and offerings that fit the needs of the market as they prepare…

The Philippine peso has emerged as the most stable currency among its Asian counterparts even amid the economic effects caused…

The Philippine Economic Zone Authority (PEZA) that companies might pull out of the Philippines and transfer to more investor-friendly countries…

Philippines-focused private equity firm Navegar announced the final close of its second fund, Navegar II, with $197 million in total…

Industry officials said workers’ internet connection quality will determine work-from-home (WFH) productivity, while data protection needs will influence when outsourcing…

Lawmakers are counting on a business process outsourcing (BPO) company to pay separation benefits to their employees who opted to…

In a webinar last week, industry leaders have expressed confidence and expectations for the Philippines to obtain some of the…

Philippine Economic Zone Authority (PEZA) General Director Charito Plaza has announced that the PEZA Board is set to approve 27…

The House Committee on Labor and Employment directed its Labor Standards Subpanel to consolidate the five measures seeking to provide…

The business process outsourcing (BPO) industry denied allegations of lax protocols at the workplace amid the COVID-19 pandemic, with Information…

While many people might assume that respondents concerned with the economy would pull back on technology spending, the reality is…

There is an 80 per cent chance that the areas under general community quarantine (GCQ), including Metro Manila, will be…

Major business process outsourcing (BPO) firm Accenture is cutting 900 jobs in the UK, due to the adverse economic effect…

IT & Business Process Association of the Philippines (IBPAP) President Rey Untal said that the business process outsourcing (BPO) industry…

The Department of Trade and Industry (DTI) may allow the opening up of more sectors or increase the capacity of…

As more workers return to their offices, the city government of Davao is monitoring all business process outsourcing (BPO) establishments…

Alibaba Cloud, the digital technology and intelligence backbone of Alibaba Group, announced the formation of the Alibaba Cloud Philippines Ecosystem…

BANGKO Sentral ng Pilipinas (BSP) Governor Benjamin Diokno said at least 70 per cent of the Philippine economy can now…

Majority of companies enjoying tax perks at the country’s largest economic zone operator are now operational as of mid-June, as…

Bacolod City is still among the top “Centers of Excellence” for IT-BPO (Information Technology – Business Process Outsourcing) along with…

The Philippines is likely to see its first annual decline in the nation’s gross domestic product (GDP) in 22 years,…

The Philippine Economic Zone Authority (Peza) assures its stakeholders of unhampered operations in the Mactan Economic Zone (MEZ) amid stricter…