Outsourcing and BPO News | Outsource Accelerator

Wing Assistant, PATLive rise in Armasourcing's Q4 AI visibility index

Philippine bill would require 6 months' notice before AI layoffs

Capgemini to lead EU consortium assessing AI models' cyber risks

Sri Lanka moves to speed police clearances for IT-BPM workers

VisiQuate buys Finvi's Artiva HCx to add revenue cycle workflow

In case you missed it

Future of work

UK permanent hiring rises at fastest pace in four years: KPMG, REC

Seasonal job postings run 10% ahead of last year: Indeed

Canva restructuring hits 1,271 staff, 22% of its workforce

U.S. workers see job-loss risk at lowest since 2024: NY Fed

August job cuts rise 58% as restructuring returns

Unverified claim of 80 Indian layoffs on one call goes viral

Mergers & acquisitions

Recruitics names CFO, 2 SVPs in AI-era brand refresh

The Office Gurus buys Philippine BPO Select VoiceCom for $26.9Mn

Ascory Bank outsources credit admin to Mount Street

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Salesforce closes $3.6B deal for AI firm Fin

Savista acquires ambulatory RCM firm ABW Medical

HR Path buys SnapAI to help clients meet EU AI Act rules

Global news

Coimbatore could host nearly 200 GCCs by 2032: EY-CII

O2 Telefónica to sell two call centers and nearly 430 staff to TP

Moldova's BPO exports jump 25% to $364Mn under IT park tax regime

Zimbabwe courts Indian IT and BPO firms to build outsourcing hub

FPT nine-month profit rises 17% as global IT signings jump 23%

PEZA and IBPAP partner to draw IT-BPM investment, build AI skills