Outsourcing and BPO News | Outsource Accelerator

Seasonal job postings run 10% ahead of last year: Indeed

Med Tech Solutions folds Stoltenberg and Avarion into MTS brand

AI slows hiring at India's GCCs as headcount per center stalls

PEZA courts IT-BPM investors for Bicol as Inspiro eyes Naga

Mumbai's BMC taps KPMG as it tenders 6 hospitals to private firms

In case you missed it

Future of work

UK extends right-to-work fines to firms using contractors

Consumer resistance to AI customer service is a myth: NTT DATA

Outsourcing keeps growing despite the AI threat

U.S. regional wage growth returns to normal levels: survey

U.S. call-center jobs now 39% below trend: Goldman

66% of U.S. firms plan to boost hiring this half

Mergers & acquisitions

Velosity acquires Lucid Labs to expand medtech engineering

Listen Labs scraps $1.5B round for Salesforce talks

ManpowerGroup names Becky Frankiewicz CEO as Prising moves to chair

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IPO pop signals appetite for IT services

Frontline buys KL Software to bring AI apps to its law firm clients

Knewit raises pre-Series A to scale AI and BPO for trade operations

Global news

Moldova's BPO exports jump 25% to $364Mn under IT park tax regime

Philippine BPO must adopt agentic AI by 2027, Mindsprint says

Grant Thornton Australia to cut EA jobs, taps Philippine vendor

Coimbatore could host nearly 200 GCCs by 2032: EY-CII

Pakistan pushes IT/ITeS expansion, SME financing

IT, outsourcing anchor Jordan's long-term investment