Outsourcing and BPO News | Outsource Accelerator

Grant Thornton Australia to cut EA jobs, taps Philippine vendor

UPMC invests in VeloSource, its longtime physician staffing vendor

Unisys named a leader and star performer by Everest Group

CEOs planning job cuts nearly match those hiring: Conference Board

24 Seven buys IT staffing firm SRI in its 14th acquisition

In case you missed it

Future of work

Title inflation hits India's workforce, Indeed finds

AI moves deeper into banking with agentic workflows

ILO gig-work treaty exposes India's labor gaps

CEOs planning job cuts nearly match those hiring: Conference Board

AI wipes out Kenya's essay-writing industry: report

Novo's workforce falls by 13,000 in a year amid cost cuts

Mergers & acquisitions

Infosys BPM adds an AI delivery hub in Philippines

Capgemini sells U.S. government unit to ITC Federal

Silver Lake eyes Workday in $43Bn buyout

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McKesson acquires Precision Medicine from Blackstone

CDW to acquire data-and-AI firm Lovelytics

Persistent wins control of Nagarro with 83% stake, eyes delisting

Global news

Alorica opens first big BPO site in Cagayan Valley

Egypt, India deepen AI, outsourcing ties

Jamaica's BPO sector sheds 12,000 jobs in two years: opinion

Execution-only BPOs face an AI squeeze: Asiatel CEO

Data breaches threaten Philippine outsourcing's global standing

Open Access pairs staff benefits sessions with livelihood training