News - Outsource Accelerator

Employers can't always force staff back to the office: study

Canadian BPOs nQX, TELUS expand in the Philippines

Alloyed, Supervity partner on 'People + AI' ops

U.S. adds just 57,000 jobs in June, missing forecasts: report

Kenya forms AI committee, adopts BPO policy

Fewer health exchanges report information blocking: ONC

Converge, IBPAP team up on BPO AI upskilling
1d ago
G&A Partners names Jeff Williams as new CEO
1d ago
AI, trade are reshaping local job markets: OECD
2d ago

In case you missed it

Future of work

Frontline workers drive AI adoption in global enterprises: Moveworks

4 in 10 professionals more stressed this year — Robert Half

70% of Gen Z prefers freelancing for job security – Fiverr survey

AT&T tests childcare benefit as full-time office returns

Klarna’s AI chatbot replaces 700 jobs, stirs ‘FOBO’

UK manufacturers cut hiring amid slowdown

Mergers & acquisitions

EXL Service to open 2 new India hubs as AI spend surges in 2026

Accenture, SandboxAQ support health nonprofit with AI, quantum solutions

Accenture invests in Open Cosmos, expands satellite data access

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Mill Point acquires majority stake in iQor for CX growth

RKON Technologies acquires ScaleSec to expand cloud security

Atento, Sanas, Thrivin forge unified BTO model for AI-augmented CX

Global news

Jordan launches new IT-BPO initiative

Central, Eastern Europe has $43Bn in knowledge services yet undersells them

Australian tax firms face new outsourcing accountability rules

Algeria builds call center hub to grow $1.2Bn telecom market

CSS Corp., Ivanti announce partnership

Tencent Cloud opens first data center in Latin America