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AI boosts productivity, but not workers' share: report

14h ago

Incuvio Health expands its healthcare BPO services

17h ago

Formix secures new Australian IT contracts for Sri Lanka

20h ago

Data breaches threaten Philippine outsourcing's global standing

1d ago

VCU Health awards $26Mn cleaning contract to HHS

1d ago

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Inside Outsourcing

Your #1 source of the latest BPO news and updates

Future of work

Skilled freelancing jumps as AI redefines work

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New study, expert recommend steps to boost employee engagement

Salesforce tops employee referral hiring in U.S.

Frontline workers drive AI adoption in global enterprises: Moveworks

AI agent deployments more than doubled in a year: Salesforce

Hybrid human-AI labor markets are rising: Adecco

Mergers & acquisitions

TDCX launches AI-powered solution, boosts OA500 2024 ranking

Stable Rock acquires mac-tech, expands tech services

Egyptian edtech Sprints secures $3Mn funding round

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The Remote Group welcomes new Client Services Director

RGP acquires CloudGo, to merge with Veracity

Boyden hires Melody Chang to expand APAC tech practice

Global news

Inconsistent rules deter Philippine IT-BPM growth: IBPAP

PerfectServe to pump investment in cloud-based call center solution

Jamaica’s BPO sector moves to diversify its services

TCS to undergo C-suite reshuffle — sources

Egypt’s largest tech job fair creates 700 jobs

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NICE introduces Enlighten AutoSummary