News - Outsource Accelerator

Four-day workweek gains momentum as AI reshapes productivity

Accenture invests in Replit to boost AI software development

Afrishore BPO launches FSO unit to combat UK, U.S. talent gap

U.S. SMB CEO confidence edges down as hiring outlook cools

Cloudstaff grants $2.5Mn bonus to BPO employees worldwide

Australia urged to rethink ROI in digital health push

In case you missed it

Future of work

Companies fire workers over return-to-office mandates

Tokyo CEO faces delays as remote team grapples with mental health

Gen Z jobseekers twice as likely to ghost employers: UK survey

Four-day workweek boosts sales targets by 8%, Pipedrive finds

Gallup: Workplace AI usage nearly doubles in U.S.

UK workers prioritize flexibility, reject hustle culture: Owl Labs

Mergers & acquisitions

KKCG unveils Qinshift, Aricoma in major brand expansion

Wipro CTO Subha Tatavarti resigns amid leadership shake-up

Cielo announces expanded talent acquisition services

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iQor expands Colombia contact center, aims to add 500 workers

PCI Pal’s Geoff Forsyth to join new board

Digital Minds BPO expands with new HQ in Naga, Philippines

Global news

Fintech-BPO giant Service Cop enters Ethiopia

India’s IT giants to expand global outsourcing market shares

Fraud investigation launched against call centers targeting Amazon, Microsoft customers

Cebu City proposes free night buses for BPO workers

Guyana to expand its CVQ initiative to 34 more schools

BDE Group to set up new center in Fiji