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U.S. retail hiring sends mixed signals: Indeed Hiring Lab

2d ago

Northern Trust expands Singapore unit trust services

2d ago

BPO-as-a-service to hit $422Bn by 2035: HFS

3d ago

Philippine BPO courts Asia, Europe to cut U.S. reliance

3d ago

Datavant digitizes medical record retrieval

3d ago

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Inside Outsourcing

Your #1 source of the latest BPO news and updates

Future of work

Companies urged to prepare for aging workforce

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U.S. execs uphold DEI despite backlash

Employee happiness rises in Q2 2025 for a different reason: BambooHR

Australia's Fair Work Commission backs firm in remote work dismissal

Resignations surge amid in-office mandates in Australia

Thailand launches digital skills initiative

Mergers & acquisitions

EQT to acquire GeBBS Healthcare Solutions in $870Mn deal

NTT Corp. to acquire remaining stake in NTT Data for $15.2Bn

Sun Life names Bianca Ilibasic to lead India, Philippines GCC

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UBB promotes Karen Von Guten to head USource

Sales Focus expands South Carolina HQ

EAG acquires Kansas UX firm Useagility

Global news

India drives next phase of global outsourcing growth: Deloitte

U.S. hospitals to outsource more RCM to India

Accenture’s GenAI bookings hit $2Bn amid revenue challenges

Hidden Brains wins Bronze Stevie, ET MSME Awards

Thailand, China to launch hub to fight scam call centers

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Philippines BPOs invest $25Mn in upskilling to combat AI threat