The Philippines slipped seven spots in an annual global competitiveness report, the steepest decline in Asia after its economic performance…

An outsourcing choice should be a long-term decision. Done right, Business Process Outsourcing (BPO) to the Philippines can be a…

Economic managers expect the economy to be fully reopened soon based on the increasing pace of the COVID-19 vaccination program…

Megaworld cuts down exposure to POGOs Megaworld Corp., a leading local office landlord and cyber park pioneer, has halved its…

Poland is a leading location for Shared Services Centers (SSC), bolstering the country’s claim to be a top SSC in…

Around 66% of UK firms plan to retain outsourcing their IT services within the next two years, while the remaining…

With automation taking place at a much faster pace across industries, software firms in India are set to slash 3…

The Payroll Software and Services Group (PSSG), a portfolio company of mid-market tech investment firm Tenzing, has acquired outsourced payroll…

Businesses are increasingly open to outsourcing IT functions to external providers, thanks in part to the pandemic. Polling more than…

Jamaica’s business process outsourcing (BPO) sector has rebound to its pre-COVID-19 level, amid the ongoing pandemic. “These measures have helped…

With automation taking place at a much faster pace across industries especially in the tech space, domestic software firms that…

The International Monetary Fund (IMF) now expects a slower economic recovery for the Philippines this year as it trimmed its…

Nearly a fifth of Metro Cebu’s office property units stood vacant in the first quarter while muted demand amid the…

The Information Technology-Business Process Management (IT-BPM) industry in Cebu is projected to continue growing among the key economic drivers in…

Investors told to look past Tholons’ ranking report Investors looking at Cebu as a potential destination for Information Technology-business Process…

Megaworld, the biggest developer and lessor of office space for call centers and other outsourcing companies, plans to raise ₱27.3…

The Philippines ranks eighth among 10 Southeast Asian nations in terms of vaccinating its whole population and second in vaccine…

Gulf CX, a Bahrain-based outsourcing and customer experience provider, will create 450 jobs over the next three years on the…

Metro Manila mayors have unanimously agreed to adjust the curfew hours in the region in a bid to spur economic…

The Philippine economy will return to its growth path this year due to the projected recovery of exports and the…

Outsourcing giant Cognizant has had to let dozens of staff in Switzerland go as UBS continues its policy of bringing…

Tata Consultancy Services (TCS) announced its new technology deal with Virgin Atlantic, a leading airline in the UK, to drive…

Offices are expected to return to central business districts (CBD) after cities recover from the pandemic, but the return will…

Tata Consultancy Services (TCS) announced that it delivered a key customer experience transformation program for Alcatel-Lucent Enterprise (ALE) to drive…

Webhelp, a European leader in business process outsourcing (BPO), pursues its development strategy in Romania and adds to its portfolio…

The digital economy is expected to produce more job opportunities for women if gender gaps are addressed. The online labor…

Quarantine protocols in Metro Manila and Bulacan will ease to general community quarantine (GCQ) with “some restrictions” starting June 16…

Wells Fargo & Co. will maintain its business process outsourcing (BPO) presence in the country even as it leaves its…

Indian IT major Wipro announced the appointment of Yes Bank veteran Anup Purohit as its Chief Information Officer. Purohit brings…

The Spanish government will amend employment regulations to limit outsourcing in businesses where day-to-day activities are intended to lower operating…