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Star Equity to buy Harte Hanks for $38.4Mn

9h ago

66% of U.S. firms plan to boost hiring this half

3d ago

Philips International buys the Nash Group's health units

3d ago

Outsourcing keeps growing despite the AI threat

3d ago

Women now lead the Philippines' VA workforce

3d ago

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Inside Outsourcing

Your #1 source of the latest BPO news and updates

Future of work

Americans split on corporate political statements: Pew Research

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Salary ranges in U.S. job postings frustrate applicants

EU revises draft on gig workers' rights

Remote work thrives despite return-to-office trends: FlexJobs report

UK faces growing crisis of jobless, disengaged youth

New York Times explores AI integration in newsroom

Mergers & acquisitions

DXC expands Asia presence with new center in the Philippines

Accenture invests in QuantHealth for drug development

TaskUs opens two new sites in India

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SAP to acquire SmartRecruiters to boost tech talent

Rackspace launches AI platform for private cloud

VXI scales Egypt center, targets 5,000 staff

Global news

Fiji to upskill outsourcing workforce

GenAI customer service costs to top offshore agents by 2030: Gartner

AI platform MyGlit streamlines BPO hiring in the Philippines

DME Service Solutions confirms dual presence at HIMSS, Medtrade 2026

Healthcare BPO market to hit $492Bn by 2028

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Jamaica’s BPOs preparing for impact of AI