News - Outsource Accelerator

Generous parental leave is a recruitment tool — and a trap

Acquire Intelligence buys Applied AI Australia in boardroom AI push

India accounting leaders say AI won't kill offshore talent

ChatGPT didn't trigger the hiring slowdown, NY Fed study Says

PEZA courts Australia, New Zealand to grow BPO investment

Small hospitals risk falling behind as RCM AI adoption splits

In case you missed it

Future of work

Canadians divided over return-to-office mandate, survey shows

Crypto industry expands to 190K global employees

Return-to-office orders spark mass exodus of talent

British job seekers demand ‘core hours,’ flexible schedules – Flexa survey

JPMorgan's AI assistant: Empowering workers, not replacing them

Bank of America's grueling culture exposed

Mergers & acquisitions

TOPPAN Digital Language acquires Austrian LSP MEINRAD

Accenture completes Jixie’s media, marketing business purchase

Amwins acquires Kilpatrick, expands benefits offerings in Texas market

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ReSource Pro buys compliance provider Supportive Insurance Services

Quess Corp's tech division rebrands, appoints key leaders

Foundever appoints new U.S. market chief

Global news

Wipro acquires CAS Group

PAGCOR proposes exemption for special BPOs in POGO shutdown

Jamaica-based firm Beryllium enters BPO market

Alta Resources opens $21Mn-worth office; 350 jobs up for grabs

Sri Lanka’s IT/BPM workforce up 22% in 2022

Italy fines Amazon $131Mn for tax evasion, labor violations