Genpact lifts 2026 outlook as Q3 revenue rises 7.3% to $1.39Bn
- Genpact’s Q3 net revenues rose 7.3% to $1.385 billion.
- Advanced Technology Solutions revenue grew 30.3% to $405 million.
- Core Business Services revenue was flat at $980 million.
- Genpact raised its 2026 gross margin and adjusted EPS guidance.
NEW YORK, UNITED STATES — Genpact’s third-quarter net revenues rose 7.3% year over year to $1.385 billion, driven by 30.3% growth in its Advanced Technology Solutions business, and the company raised its full-year 2026 outlook for gross margin and adjusted diluted earnings per share (EPS).
Core Business Services revenue was flat at $980 million, or 71% of the total.
Technology arm drives growth
Advanced Technology Solutions revenue reached $405 million, or 29% of total net revenues. On a constant currency basis, total revenue grew 7.5%.
Genpact reported the results in a press release on Nov. 5. Gross profit rose 12.1% to $527 million, a 38.0% margin, while net income rose 4.0% to $152 million and adjusted diluted EPS grew 10.3%.
Income from operations rose 10.1% to $211 million, a 15.2% margin.
“Q3 was another clear proof point that our pivot to Agentic Operations is working, as our flywheel continues to accelerate,” said Balkrishan Kalra, president and chief executive officer of Genpact.
Outlook raised
Genpact now expects 2026 net revenue growth of at least 7%, with Advanced Technology Solutions growing at least 25%.
It raised its gross margin outlook to about 36.9%, up about 90 basis points, and expects adjusted diluted EPS growth of at least 13%. In the quarter, Genpact repurchased about 870,000 shares for about $31 million, and it has returned about $246 million to shareholders so far this year.
“We continue to invest significantly in Agentic Operations, strengthening our market position and building a high-quality business with durable growth,” said Sumita Pandit, chief financial officer of Genpact.
Agentic Operations in practice
Genpact describes Agentic Operations as a model where agents run the work and its experts own the outcomes. It runs operations across finance, risk, supply chain, banking, insurance and procurement.
The quarter’s split shows where that pivot stands: the technology arm grew 30.3%, while the larger Core Business Services business did not grow.
What it means for buyers
For buyers of finance and back-office services, Genpact’s numbers show a major provider shifting its growth to technology-led work while its traditional business holds flat.
That gives buyers room to ask how much of a contract is delivered by agentic process automation and how pricing reflects it.
Companies comparing business process outsourcing (BPO) providers can review OA’s list of the top BPO companies worldwide.
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