Tobacco firm shifts resources to invest in BPO

Tobacco firm PMFTC Inc. is streamlining its operations in its Marikina facility by letting go of around 300 workers to shift their investments to the business process outsourcing (BPO) industry. PMFTC is the Philippine affiliate of Philip Morris International.
In a statement, the company said, “The reinvestments in the BPO industry will more than offset the streamlining at the Marikina plant with the opening of new job opportunities in the planned shared services and call centers within the next two years.”
The statement also disclosed that the “difficult decision” was made “in light of a steep decline in production volumes resulting in significant idle capacity at the Marikina plant.” According to a September 2020 report by the Labor Department, the plant has around 1,200 workers.