Failure to innovate leads to great resignation in South Africa

The failure of South African (SA) organizations to use digital technologies in making important company decisions is one of the key factors of the country’s “great resignation.”
According to the 2022 PwC Non-Executive Directors report, low retention levels are attributed to the under-utilization of sentiment analysis tools that could improve employee engagement and produce actionable insights for the workers’ wellbeing.
PwC Reward Practice Co-Lead and People and Organization Division Partner Leila Ebrahimi pointed out these tools provide information on how employees feel about their workplace – data that could help boards build a strong company culture and retain employees.
While there are no official statistics to show the number of resignations in SA, the country has observed massive resignations in recent months. PwC noted that this trend could intensify this year.
PwC Reward Practice Co-Lead and People and Organization Division Director Andreas Horak said that most executives are hesitant about making decisions that could boost organizational agility and sustainability.
He explained that while 56% of leaders believe that digitization and disruption are critical to their agenda, only four per cent are effectively using digital dashboards to help them make decisions to drive efficiencies.
PwC’s report is based on interviews with more than 2,000 non-executive directors. It is an annual analysis of key trends discussed on the boardroom agenda.