OutPLEX partners with Comm100
Digital and voice customer contact management services organization OutPLEX will be partnering with global digital Customer experience (CX) provider Comm100 to boost its omnichannel customer engagement strategies.
OutPLEX VP of Digital Sales Lawrence Solis said that the collaboration will give them the ability to bring “powerful [digital] solutions to our customers in a way that delivers results for our clients.”
OutPLEX has pioneered automation in the contact center industry, deploying and optimizing AI, resulting in higher ROI and better CX.
Meanwhile, Comm100 is an award-winning global provider of digital CX that optimizes human and artificial intelligence (AI) across channels from voice to chat in a true omnichannel platform.
Com100 VP of Global Channels Ty Rottare stated that their combined industry expertise will “drive CX excellence to the next level.”
OutPLEX and Comm100 will be hosting a joint webinar session on March 15 to introduce this partnership to their clients.
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