Fiji to develop infrastructure to tap into the global BPO sector
Fiji is working on the infrastructure needs of global companies to provide outstanding services, as this will also create jobs that leverage the young and highly educated workforce.
Outsource Fiji Executive Director Shagufta Janif said that they are working hand-in-hand with the government. She adds they are prioritizing areas of reforms that can help expand its external market.
Janif said that they will be able to offer the support needed by global companies due to their talented workforce and access within the Southern Cross cable.
“We are quite competitive with other destinations, but we are promoting Fiji as a quality location,” she added.
The local government and the outsourcing industry are continuously reviewing a strategic plan that will help them open Fiji to the global outsourcing market.
Janif says there is a high potential that the sector can attract multinational corporations to open global capability centers in the country.
According to the World Bank, developing the outsourcing services sector, along with the healthcare and agri-logistic industries, will accelerate digital transformation in Fiji.
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