IBEX to sponsor largest customer contact event 2022 in Nashville

IBEX, a leading global provider of Business Process Outsourcing (BPO) and customer engagement services will be sponsoring the world’s largest customer contact event series, Customer Contact Week Nashville 2022.
“We are excited to connect with industry leaders at CCW Nashville to share best practices and proven CX strategies that drive customer satisfaction, retention, and loyalty,” said John Thompson, Global Head of Sales at IBEX.
“In this challenging economic environment, it is more important than ever before for companies to create frictionless, seamless, data-driven CX programs—or risk losing customers to more nimble and scalable competitors,” Thompson added.
A team of IBEX CX experts will be on site to share best practices and the latest technologies to improve customer interactions, contact center performance, and client outcomes, all while reducing operating costs.