German BPO expands to Puerto Princesa

Germany-based Business Process Outsourcing (BPO) firm HelloConnect announced its expansion in Puerto Princesa, Palawan, Philippines.
In a statement, the city’s Local Economic Development and Investments Promotions Office (LEDIPO) Chief Lorraine Banzuelo said that the BPO showed interest in the area after discovering that obtaining business permits is a quick and straightforward process.
Banzuelo shared that the firm, which first reached out to Mayor Lucilo Bayron last February, does not complain and diligently follows the city’s protocols and instructions.
She added that HelloConnect provided a testimonial on the ease of doing business in Puerto Princesa during a presentation recently conducted at a Business Forum in Manila for the Board of Investors (BOI).
HelloConnect is an in-house BPO and IT company established in 2019 to “address the scalability, cost, and quality issues that arise as companies expand.” They also have an office inside Metro Manila, specifically in BGC Taguig.