85% of UK employers struggle to hire admin, HR, office support roles

Most employers in the United Kingdom (85%) find hiring admin, HR, and office support staff challenging as skills and talent shortages continue to ramp up globally.
According to a report by recruitment firm Robert Half, the evolving skills requirements across these three positions exacerbate the talent shortage.
More and more businesses now require Excel and data analytics for their admin, HR, and office staff. Junior HR roles are also required to have tech skills and are given larger responsibilities within the firm.
Robert Half’s study also highlighted how the lack of DEI (diversity, equity, and inclusion) programs within the company is considered a “red flag” for many HR professionals looking for a new job.
About 66% of hiring managers agreed that businesses need to be more transparent about their DEI activities to attract staff.
Shelley Crane, Market Director for Marketing, HR & Executive Support at Robert Half, commented, “while businesses may need to first recruit the resources to drive diversity and inclusion actions, those that are seemingly doing nothing at the moment will struggle.”
“Any steps – no matter how small – to drive more meaningful and transparent diversity conversations will improve a firm’s attractiveness to this segment of the workforce,” Crane added.