ANSR to bolster India offshoring with new centers by 2026
MUMBAI, INDIA — In a determined bid to expand offshoring business in India, ANSR, a company dedicated to aiding multinationals in managing global teams, has announced ambitious plans to set up 100 new global capability centers (GCCs) across the country by 2026.
GCCs are offshore units of multinationals offering various support services like IT, finance, HR, and data analytics. They constitute 25% of India’s service exports. India hosts about half of these centers, transcending their traditional roles as back offices for multinationals.
Currently, GCCs in India contribute $40 billion in revenues and provide employment to more than 13.8 lakh (million) people, witnessing an impressive annual growth rate of nearly 11%.
“We see a promising future for GCCs’ growth. Inspired by the success of existing centers, we anticipate more centers entering the market,” expressed Lalit Ahuja, CEO of ANSR. He highlighted the opportunity that the SMB sector presents, with increasing reliance on GCCs to address global talent shortages.
Ahuja also noted the rapid growth ANSR has seen in this field. “Setting up our first 100 GCCs took 15 years. With our robust pipeline, we plan to establish our next 100 GCCs by 2026,” he said.
Highlighting the broadening role of GCCs, Ahuja said, “GCCs now replicate nearly all the functions of the headquarters, from finance to IT, HR, marketing, and merchandising. Trust in GCCs’ management has grown, with global CIOs and CTOs being based in India’s GCCs.”
Despite BFSI (banking, financial services, and insurance) and retail/CPG (consumer packaged goods) being the fastest-growing segments, other industries, including healthcare, travel & logistics, manufacturing, aerospace, hospitality, and energy, are also setting up GCCs. Moreover, Indian GCCs now cater to global demand in cutting-edge fields like ML, AI, and robotics.
