iQor CPO highlights firm’s inclusive hiring, work culture
MANILA, PHILIPPINES — Business Process Outsourcing (BPO) firm iQor is championing a robustly inclusive hiring and work culture, according to its newly appointed Chief People Officer (CPO) Flo Navarro.
The company strives to foster a supportive atmosphere, considering all applicants without prejudice to education, gender, or age.
“As long as they are right for the job, they are welcome,” Navarro stated, extending an invitation to high school graduates and senior citizens that possess the requisite skills the firm needs.
Over half of the individuals promoted to or occupying leadership roles within the company identify as diverse, reflecting iQor’s commitment to diversity and inclusion.
Navarro said the firm offers equal opportunities to promote employee growth and development. Call center agents and employees can readily attend various training courses to prepare them for potential leadership roles.
“It’s really about preparing people before they even get to the next level,” Navarro explained, asserting the company’s commitment to cultivating well-rounded managers.
Before assuming her role as CPO, Navarro served as iQor’s Senior Vice President of Global Recruitment and Philippines HR for six years.
iQor takes pride in guaranteeing quality customer engagement solutions with a large employee base. It was recently listed in the Time Doctor OA500, the first objective index of the world’s top 500 outsourcing companies.
The firm is also subscribed to the Outsource Accelerator (OA) Source Partner Program, a powerful tool that helps BPO firms with marketing, sales, and business intelligence.
