transcosmos boosts capacity in Okinawa

TOKYO, JAPAN — transcosmos, a Japan-based business process outsourcing (BPO) company, has announced the expansion of its Marketing Chain Management Center Okinawa Koza (MCM Center Okinawa Koza), increasing workstations from 350 to 620. 

The move integrates the services of another office, MCM Center Okinawa, which will be closed due to an aging building. With the expansion, 600 members at the upgraded MCM Center Okinawa Koza will offer services that help clients expand sales and optimize costs.

“MCM Center Okinawa, the place where we started our business in the Okinawa area in 1999 has closed its doors after nearly 24 years,” said Kenshi Matsubara, Director & Executive Vice President at transcosmos. “We launched the center with only 15 members. Since then, as our services gained a high reputation, we steadily expanded the center and developed many talents.”

Established in 1966, transcosmos operates from 171 headquarters across 28 countries. The company offers services, including contact centers, digital marketing, and BPO. Its revenue is estimated to be at US$2.7 billion.