OutPLEX appoints BPO veteran Jeana Asmaro as CCO

FLORIDA, UNITED STATES —  Business Process Outsourcing (BPO) company OutPLEX recently appointed Jeana Asmaro as its new Chief Commercial Officer (CCO).

Asmaro brings over a decade of experience in crafting global customer experience strategies. She has worked with nearshore, onshore, and offshore contact centers and held leadership roles at Accenture and Foundever.

“We are elated to welcome Jeana to the OutPLEX family. Her BPO expertise, industry knowledge, and consultative approach resonates perfectly with our vision for the role of Chief Commercial Officer,” said Outplex CEO Jim Ryan.

This strategic appointment comes during a phase of growth for OutPLEX, where they aim to cut costs by over 45% while enhancing voice and digital channels for brands.

OutPLEX, founded in 2001, is the largest global provider of digital customer engagement services, including phone, messaging, artificial intelligence (AI), and social media.