ibex to hire 2,000 in Philippine expansion

MANILA, PHILIPPINES — Business Process Outsourcing (BPO) provider ibex announced its plans to onboard 2,000 new staff in its Philippines offices in Manila and Bohol in response to growing demand for its BPO 2.0 customer experience solutions.
ibex Philippines President Potski Alvarez said this new recruitment drive will expand their Philippine team to over 16,000.
Alvarez further highlighted ibex’s dedication to employee development and its synergy with the AI-powered Wave X platform, ensuring top-notch service for global clients.
Ibex is known for fostering a dynamic workplace with eight service centers across the Philippines. Their yearly events, like the ibex Idol and ibex Sirens pageant, reflect their award-winning culture and unparalleled employee experience.
In a nod to its employee appreciation, ibex recently marked the 10th anniversary of its VIP Employee Recognition Events. This two-day event in the Philippines emphasized the company’s philanthropic side, showcasing the contributions of its employees to community projects via the ibex Cares program.
“Many of the world’s top brands count on ibex to deliver amazing customer interactions at every touch. I encourage all job seekers to apply today. Come join the winning team at ibex,” Alvarez added.
ibex is a rapidly growing business process outsourcing company founded in 2017 and headquartered in Washington D.C. In just five years, it has expanded to over 30,000 employees across 34 global sites, offering a range of customer engagement services.
The company has seen tremendous growth, with revenues increasing from $405 million in 2020 to a projected $523 million in 2023. ibex went public in 2020 and continues to expand its workforce and geographic footprint to serve over 70 clients across industries worldwide.