outboundANI rebrands as outboundIQ
FLORIDA, UNITED STATES — Contact center technology provider outboundANI recently announced its rebranding to outboundIQ to reflect the evolution of the company beyond just optimizing Automatic Number Identification (ANI) to now offer a wider range of solutions.
Originally founded to tackle industry challenges, outboundIQ expanded from its signature outboundANI product for ANI management. While retaining the outboundANI name for this core optimization engine, outboundIQ now provides a comprehensive suite, including consulting, implementation services, SMS/email tools, and compliance offerings.
“OutboundIQ represents our commitment to providing not just technological solutions but a holistic range guided by our deep industry insights,” said Sandy Tafur, VP of Sales.
The firm added that this rebranding signals a dedication to meeting the dynamic needs of contact centers. With over 25 years of innovation, outboundIQ aims to empower clients with an integrated stack of services elevating contact rates while honoring best practices.
“Our focus remains unwavering – to equip clients with solutions consistently improving contact, penetration, and output,” Tafur added.
While retaining its foundation, outboundIQ’s rebrand caps an evolution into a comprehensive suite beyond just ANI management. Backed by seasoned experts and the latest technology, outboundIQ said that they are now positioned as a one-stop shop modernizing the outbound contact center.
