Kenya expands economic zones for BPO firms

NAIROBI, KENYA — The Export Processing Zone Authority (EPZA) in Kenya will be integrating Business Process Outsourcing (BPO) firms into its economic zones to enhance services and provide more working space options for investors beyond just garment and apparel industries.
EPZA Chief Executive Officer Hussein Adan Mohamed said that the move aims to meet the growing demand for customized industrial space and operational flexibility based on investor needs.
The organization added that setting up ready-fabricated warehouses will allow companies to acquire modern workspace on demand. It will “also ensure investors a range of operational choices based on raw material availability and convenience.”
The first phase, valued at KES 1.3 billion (US$7.99 million), targets EPZ zones in Athi River, Sameer Park in Nairobi, and Majorel Kenya Solution in Mombasa
The shift comes as EPZA diversifies its exports to include agro-processing, pharmaceuticals, plastics, and fisheries.
With BPO growth expected to stay strong, the zones provide international services companies with a strategic regional base. EPZA added that they are eyeing an expanded share of Africa’s offshoring sector.
Tax incentives and efficient EPZA procedures remain key investment lures despite global financial instability.
EPZA zones also contributed significantly to Kenya’s job market, with over 60,000 jobs generated and 25,000 at EPZ Athi River alone.