Accenture finalizes acquisition of Italian firms Customer Management IT, SirfinPA
MILAN, ITALY — Global professional services giant Accenture has officially completed the acquisition of Customer Management IT and SirfinPA, two prominent Italian technology consultancies known for their innovative solutions in the justice and public safety sectors.
The finalized deal closely follows Accenture’s acquisition of Intellera Consulting, another Italian firm focused on public sector innovation.
Enhancing citizen services and digital transformation
The acquisition aligns with Accenture’s focus on helping Italian public service organizations build their digital core and deliver enhanced services to citizens.
Customer Management IT and SirfinPA have supported the Italian Ministry of Justice by building and supporting technology applications in the central criminal justice department and providing digital infrastructure for trials.
“We are continuing to strengthen our services and offerings for the Italian public sector with these two leading companies which bring several decades of industry experience,” Mauro Macchi, chairman and CEO of Accenture Italy, said during the announcement of the purchase in December 2023.
“This acquisition boosts our ability and capacity to support Italian public sector innovation and help our government clients advance their transformation journeys.”
Expanding footprint and comprehensive service offerings
With a multidisciplinary staff of approximately 300 employees in Rome, Naples, and Cosenza, Customer Management IT and SirfinPA offer a comprehensive range of services, including system and application integration and management, cloud application development, infrastructure management, and fleet management for desktops and servers.
While the terms of the agreement have not been disclosed, the acquisition is expected to further solidify Accenture’s position as a leading digital transformation partner for Italy’s public sector. The outsourcing giant also acquired the Italian artificial intelligence (AI) firm Ammagamma last year.
Accenture ranked #1 in the OA500 2024, an objective index of the world’s top 500 outsourcing companies. This is the second year the company clinched the index’s top spot.
