ICS pushes for outsourcing institutionalization in Nigeria

LAGOS, NIGERIA — Business support solutions provider ICS Outsourcing proposed a strategic initiative to institutionalize outsourcing practices in Nigeria, aiming to transform the country’s economic landscape.
Peter Akindeju, the Group Managing Director and Chief Executive of ICS Outsourcing, highlighted outsourcing’s pivotal role in global economic transformations, using India as a benchmark.
“India at some point used outsourcing to pivot their country’s economy from a third world country to 2nd or even first now,” Akindeju noted, suggesting that Nigeria could replicate such success by embedding outsourcing into its economic framework.
Addressing education and skill gaps
A significant challenge identified by Akindeju is the gap between academic curricula and market demands. ICS plans to launch a market readiness training program targeting fresh graduates and corps members to bridge this gap.
“Until we revamp our curriculum to reflect what is happening in the world today, there will always be a gap,” he stressed, pointing out the need for educational reforms that incorporate modern technologies like robotics and AI.
Commitment to Community and Economic Contributions
Beyond its economic initiatives, ICS is dedicated to social impact projects. Akindeju announced plans for a foundation that will offer scholarships to indigent students across Nigeria by year-end, emphasizing the company’s commitment to community development.
Since its inception, ICS has created over 70,000 jobs for Nigerians and contributes significantly to state economies through direct tax payments.
The company provides diverse services such as payroll management, staffing, learning and development, sales and IT outsourcing, fleet management, and background verifications.
Dispelling outsourcing myths
Akindeju addressed misconceptions equating outsourcing with employment casualization. He clarified that employees in outsourcing arrangements receive full benefits akin to core staff members, including pensions and health benefits.
“Outsourcing is a noble practice,” he asserted, reinforcing that outsourced employees are treated as integral parts of their organizations.
As ICS commemorates three decades of service, its advocacy for institutionalizing outsourcing practices seeks not only to enhance business efficiencies but also to foster sustainable economic growth in Nigeria.