TDCX ranks among Financial Times’ 2025 top employers in Asia-Pacific
SINGAPORE, SINGAPORE — Digital customer experience (CX) solutions provider TDCX was recently recognized by the Financial Times as one of the Best Employers in Asia-Pacific (APAC) for 2025.
This recognition, conducted in partnership with Statista, highlights TDCX’s dedication to creating a supportive and engaging work environment for its employees.
Employee development initiatives drive success
TDCX’s employee value proposition centers on enhancing well-being, professional growth, and career development. The company offers a range of initiatives such as mentoring sessions, leadership development programs, and career coaching. These efforts have contributed to high levels of employee engagement across its APAC workforce.
“Employee engagement has always been a key thrust in our operations at TDCX. We firmly believe in creating a positive, uplifting, and welcoming culture where people feel at home and motivated to do their best every day,” said Angie Tay, Group Chief Operating Officer and Executive Vice President of TDCX.
“This award from the Financial Times award reaffirms our commitment to fostering a deeply engaging employee culture that is characterized by open communication and structured career development pathways.”
Technology-driven workplace innovation
TDCX’s early investments in technology have played a pivotal role in shaping an empowering workplace culture. The company’s proprietary AI-powered FLASH suite allows it to gather real-time insights into employee sentiment through the FLASH Pulse survey. Over the past two years, TDCX has achieved engagement scores exceeding 75% among its APAC employees.
The FLASH suite provides continuous feedback loops that enable TDCX to better understand and address the needs of its workforce. This technology-driven approach ensures that management decisions are informed by real-time employee data.
Rigorous selection process for best employers
The Financial Times’ Best Employers in APAC 2025 list is based on a comprehensive evaluation process that includes employee surveys. Employees are asked to rate their employers on key factors such as salary, talent development opportunities, and working conditions.
TDCX’s recognition as one of the Best Employers in APAC reflects its ongoing commitment to creating a positive work environment that supports both personal and professional development.
Global reach, local impact in APAC
With more than 17,800 employees across 30 campuses globally, TDCX continues to set industry standards for excellence in employee engagement. The company’s presence spans multiple countries, including Singapore, Malaysia, the Philippines, Japan, South Korea, and beyond.
The company’s strong workplace practices have earned it more than 550 industry awards to date. These accolades include the Great Place To Work certification and the Employee Experience Award (EXA) from Human Resources Online. Such recognitions highlight the company’s consistent efforts to create an exceptional working environment that prioritizes employee satisfaction and growth.
Earlier this year, TDCX landed the 18th spot in the OA500 2024, an objective index of the world’s top 500 outsourcing companies. This is a major improvement from the 2023 Time Doctor OA500, where the outsourcing company placed 31st.
It is also subscribed to the Outsource Accelerator (OA) Source Partner Program, a powerful tool that helps BPO firms with marketing, sales, and business intelligence.
