Leaders’ rule-bending widens workplace values gap, Resume Now survey finds
CALIFORNIA, UNITED STATES — A new Values Gap Report from Resume Now reveals a disconnect between what companies say and what employees experience.
While 86% of U.S. workers surveyed say their company’s values are clearly communicated, only 44% believe those values are consistently demonstrated by leadership.
The survey, which polled 1,000 U.S. employees on May 6, 2025, found that 70% have witnessed leaders bending the rules or playing favorites.
“Most companies say values matter, but new data shows many leaders don’t walk the walk,” the report notes. This widespread perception is raising concerns about fairness, ethics, and psychological safety in the workplace.
Favoritism and unethical behavior undermine trust
The findings highlight a troubling pattern:
- 70% have seen leaders bend rules or show favoritism.
- 43% have witnessed favoritism in promotions, raises, or recognition.
- 24% say toxic top performers are protected by leadership.
- Only 47% believe their leaders frequently model the company’s stated values
Employees also report seeing unethical or troubling behavior that contradicts company values:
- 31% say staff are expected to work through illness or burnout.
- 22% have seen harassment or bullying ignored.
- 18% say ethics concerns are swept under the rug.
- 10% felt pressure or punishment for using PTO or mental health benefits.
“When unethical behavior is allowed to continue or quietly dismissed, employees stop believing that their concerns matter,” the report warns. This environment leaves workers feeling unsupported and hesitant to speak up.
Psychological safety and authenticity at risk
The data suggests that even when values are visible, psychological safety is eroding:
- Only 41% feel comfortable raising ethical concerns.
- 11% fear retaliation if they do.
- 54% feel pressure to “perform” a version of themselves that fits the company image.
Without trust and authenticity, employees are more likely to experience stress, burnout, and disengagement. The report emphasizes that “companies must respond to issues consistently and show that values apply in real situations, not just written policies.”
Closing the gap
To rebuild trust, experts recommend that organizations model conflict-resolution skills at all levels, facilitate safe and healthy work relationships, respond consistently to ethical concerns, and encourage open communication and authentic self-expression.
For employees, developing communication skills and setting clear boundaries can help foster healthier workplace relationships. The report also suggests that job seekers research company culture and ask thoughtful questions during interviews to ensure a strong values fit.
