Hyderabad tops India GCC rankings with 41% of new setups
HYDERABAD, INDIA — Hyderabad has overtaken Bengaluru as India’s leading destination for new Global Capability Center (GCC) launches, capturing between 41% and 46% of all new GCC setups in the 2025–2026 period, according to a report by Routematic and Research NXT published by Newsmeter.
Of roughly 95 new GCCs established in India during that period, more than 41 chose Hyderabad — compared to 21 for Bengaluru, which still holds the largest stock of established centres at approximately 900.
Hyderabad GCC growth drives India’s biggest commercial real estate surge
A separate press release confirms that GCCs nationally are projected to drive 40% to 50% of Grade-A office demand — equating to 35 to 40 million square feet annually in coming years — with Hyderabad capturing a historically significant 18% to 23% share of total GCC leasing, second only to Bengaluru but closing the gap rapidly.
The demand is already straining supply: Hyderabad recorded 5.3 million square feet of GCC office leasing in 2024, the highest in the city’s history.
A press release also notes that thousands of high-value roles in AI/ML, cloud architecture, cybersecurity, data analytics, product engineering, and leadership are being created at pace, directly supporting Telangana’s official target of attracting 120-plus new GCCs and generating 1.2 lakh jobs.
The Telangana Socio Economic Outlook 2026, cited by the Deccan Chronicle, confirms that Hyderabad attracted 40 new GCC centers in 2025 through to October, the highest count of any Indian city for that period and now hosts approximately 20% of India’s total GCC base.
These figures pre-date the 2026 acceleration documented in the Routematic/Research NXT data, underlining the momentum building through the cycle. For BPO buyers and outsourcing advisors tracking India delivery locations the cost dimension is equally material.
Despite its rapid growth, operating costs for real estate and talent in Hyderabad remain 15% to 20% lower than in Bengaluru — a spread that is particularly relevant when evaluating long-term delivery economics for high-volume BPO operations.
What Hyderabad’s GCC boom means for BPO operators and outsourcing buyers
The Routematic/Research NXT report points to a structural advantage: organizations operating in Hyderabad report lower attrition rates and longer employee tenures than in Bengaluru, avoiding the high-churn environment that has historically increased salary costs in the Bengaluru market.
United States firms have dominated GCC expansion, accounting for approximately 70% of new setups since 2020, while European and UK entities are rising in engineering, BFSI, and consulting sectors.
That sectoral breadth, spanning BFSI giants such as Goldman Sachs, J.P. Morgan, and Vanguard alongside technology anchors like Microsoft, Amazon, and Google — means Hyderabad’s talent pool is deepening across exactly the disciplines BPO operators need for high-value process delivery.
For outsourcing buyers currently re-scoping or expanding India operations, Hyderabad’s combined scorecard —leading GCC growth rate, superior Grade-A office stock in HITEC City and the Financial District, and operating costs 15% to 20% below Bengaluru— positions the city as a credible primary-delivery alternative rather than a secondary hub.
BPO operators active in the city or evaluating entry can benchmark competitive positioning using the top Indian BPO companies guide maintained by Outsource Accelerator, alongside earlier OA reporting on Hyderabad’s rise in healthcare and pharma GCC leasing.
India’s broader GCC sector is on a trajectory that makes these city-level decisions increasingly consequential. India is projected to host more than 2,400 GCCs employing over 2.8 million people by 2030.
With Hyderabad now absorbing the largest share of new entrants, outsourcing buyers that delay a location-strategy review risk locking into infrastructure and talent markets that will become progressively tighter and more expensive over the coming years.
