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News » Afni expands Philippine operations, adds 1,000 jobs

Afni expands Philippine operations, adds 1,000 jobs

Afni expands PH operations
Photo from Quezon City Government Official Website

QUEZON CITY, PHILIPPINES — Business Process Outsourcing (BPO) firm Afni recently expanded its operations in Quezon City, Philippines, adding space for 1,000 more employees.

The new 100,000-square-foot facility across five floors at Afni’s SM City Fairview Tower 4 (SMT4) office brings the total number of employees to over 4,000. Afni said the additional space will accommodate 1,000 more employees in the future.

The office provides amenities like game rooms and an open-air common area to promote employee well-being.

At a ribbon-cutting ceremony, Quezon City Mayor Joy Belmonte welcomed Afni’s expansion and highlighted the importance of the BPO industry and job creation to the city’s economic development strategy.

“BPOs are a key player in the city’s social development strategy,” she said, citing ongoing efforts to support BPOs like improving ease of doing business and investing in workforce training.

Afni Vice President Khalid Khursheed thanked Mayor Belmonte for supporting the company’s growth and job creation in Quezon City.

“Afni has more than 8,000 employees in the Philippines, most of whom are in Quezon City. The company’s goal is to generate more jobs that are close to people’s homes — in view of our commitment to investing, especially in Quezon City and the country’s economy,” he stated.

Khursheed added, “We are celebrating 10 years in Quezon City, thanks to Mayor Joy Belmonte, whose support for BPOs allowed Afni to further invest in our operations here.”

Afni’s expansion aligns with steady demand for its customer engagement services, cementing the Philippines’ role in the company’s global growth. Afni also noted the strong work ethic of Filipino employees as a key asset.

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