• 3,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

News » AI poses threat to Philippine BPO jobs, says business leader

AI poses threat to Philippine BPO jobs, says business leader

AI poses threat to PH BPO jobs
Photo from Go Negosyo/ Facebook

MANILA, PHILIPPINES — Artificial intelligence (AI) poses a threat to some jobs in the Philippine Business Process Outsourcing (BPO) sector, warned ASEAN Business Advisory Council Philippines Chairperson Joey Concepcion.

During a recent briefing, Concepcion said that AI acceleration today “is just so fast that jobs in [the BPO] sector could be threatened.”

To address this, Concepcion emphasized the urgent need to upskill BPO workers to ensure continued employment amidst the AI revolution. 

He also advocated government help for micro, small, and medium-sized enterprises (MSMEs) by providing mentors, improving access to capital, and expanding market reach. 

Concepcion believes strengthening the US-Philippine partnership is vital, as American AI and digital platforms can help local MSMEs. Upskilling MSMEs is key to making their businesses more resilient to AI disruption, he concluded.

Concepcion was part of President Ferdinand Marcos Jr.’s delegation at the recent Asia-Pacific Economic Cooperation Summit. 

Read more here.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
3,000 firms.Just 2 minutes to complete.
SAVE UP TO
70% ON STAFF COSTS
Learn more

Connect with over 3,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 3,000 firms
  • Simple
  • Transparent
Banner Image