Alorica opens first-ever connection hub in PH
Next-generation customer experience (CX) solutions provider Alorica Inc. opened its first-ever connection hub in the Philippines in Candon City, Ilocos Sur.
Created as an extension of Alorica Anywhere, the connection hub was established to seamlessly integrate the company’s work-from-home solution into its secure, cloud-based system.
The Candon Connection Hub is equipped with training, recruiting, and meeting rooms as well as docking workstations to give its workforce access to IT support and other services while working from home.
Filipino remote workers will also be provided CX support in technology, customer care, and digital services on behalf of leading brands, adding to the growing workforce across the country.
In his inaugural message, Alorica President of Asia-Pacific Operations Bong Borja said that the newly-established connection hub ensures that we drive a sense of community and we uphold our corporate culture, giving our remote workforce a sense of belonging in all forms of support they need to be productive.”
The Candon Connection Hub is the newest addition to Alroca’s existing collection of hubs in the United States, Latin America, and Europe.
