ALTRUST, ALTRUE partner to launch integrated healthcare platforms
FLORIDA, UNITED STATES, and MAKATI, PHILIPPINES — ALTRUST Services, a healthcare outsourcing firm, and ALTRUE, an engineering company offering offshoring services, have entered into a strategic partnership to co-develop two technology platforms to reduce administrative fragmentation in clinical settings.
The partnership, which began prototyping in the second quarter of 2025, seeks to streamline workflows for both general medical providers and mental health professionals by developing UltraVisit and TalkHarbor, with live pilots scheduled for the fourth quarter of the year.
Henry Wolfe, President and Chief Executive Officer (CEO) of ALTRUST, notes, “No one needs another bloated system to navigate.”
“We’ve seen what happens when clinicians are forced to adapt to tools that weren’t built for them. UltraVisit is different because it starts from the provider’s point of view—not the developer’s.”
Overcoming healthcare tech fragmentation with UltraVisit
UltraVisit is being designed as an intelligent operating layer, not a replacement for current electronic health records (EHRs) and billing software.
The platform brings together central activities, such as scheduling, remote monitoring, revenue cycle management, documentation, and communication, into a single ecosystem.
UltraVisit will bridge the gap by tying the dots across the tools already in place in the marketplace, such as telehealth tools and medical devices, to provide a single interface to clinicians and not force them to leave their existing tools or develop workflows that are designed to be convenient to a developer, but not necessarily to practical use.
At the same time, the joint venture is creating TalkHarbor to help behavioral health providers who have had to reconfigure general medical care.
The platform is also designed with input from licensed clinicians in the United States, so its functions, such as session management, client history documentation, and secure communication, are tailored to the specific rhythms of therapy.
Although Talk Harbor employs AI to handle intake forms, scheduling, and related tasks, it was designed so that it does not require clinical judgment; rather, it helps a therapist by reducing the administrative load.
The platform is designed to accommodate individual practitioners and statewide networks without losing its narrow focus.
“We’ve always believed the best software starts with sitting down and listening—really listening—to the people using it,” said one of ALTRUE’s senior engineers.
“This isn’t about throwing AI into healthcare and calling it innovation. It’s about helping people do their jobs better and feel less burned out doing them.”
Scaling health tech outsourcing through collaboration
This partnership operates on a co-development model where each firm plays a unique, interdependent role, sharing outcomes rather than simply delivering stand-alone products.
ALTRUST Services provides the clinical logic, regulatory alignment, and market strategy, drawing on its existing work helping hospitals navigate compliance and redesign operations.
The company’s expertise in providing supervised medical virtual staffing—including receptionists, coders, and transcriptionists—along with billing and accounting services, grounds the software development in the actual operational pain points providers face daily.
On the other hand, ALTRUE is the engineering partner that does not compete with healthcare clients as a vendor, but instead works as an engineering partner focused on building the technical infrastructure.
As a white-label partner, the company builds systems that withstand regulatory stress and scale gracefully during integration with existing systems, leveraging a highly skilled Filipino workforce to deliver elite offshoring solutions at a fraction of domestic costs.
The press release states, “Too many platforms were built in silos, solving isolated issues while ignoring the broader operational context of healthcare delivery.”
“ALTRUST and ALTRUE’s approach cuts against that grain. They’re building with integration, adaptability, and human use at the center—not as an afterthought.”
