• 3,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

News » U.S. healthcare sector advocates for long-term telehealth protections

U.S. healthcare sector advocates for long-term telehealth protections

Male black patient talking on conference video call to female african doctor. Virtual therapist consulting young man during online appointment on laptop at home. Telemedicine chat, telehealth meeting stock photo
Photo courtesy of Getty Images/insta_photos

NEW YORK, UNITED STATES — A coalition of nearly 350 healthcare organizations has called on U.S. congressional leaders to prioritize permanent telehealth access in March, citing concerns over expiring pandemic-era provisions that expanded virtual care

The push reflects mounting pressure to solidify telehealth as a core component of modern healthcare delivery.

Stakeholders warn of care gaps without legislative action

Temporary telehealth flexibilities, initially implemented during the COVID-19 crisis, face uncertainty as key provisions near expiration. The Alliance for Connected Care, co-leading the initiative, stressed in its congressional letter that telehealth remains critical for immunocompromised patients, rural populations, and those with limited transportation access.

“Both patients and practitioners seek assurance that services will remain available,” the coalition wrote, noting that repeated short-term extensions create operational instability for health systems.

Parallel advocacy efforts target proposed Drug Enforcement Administration (DEA) rules requiring in-person evaluations for certain telemedicine-prescribed controlled substances. 

Over 150 organizations — including Intermountain Health, Ascension, and mental health advocacy groups — recently urged U.S. Attorney General Merrick Garland to withdraw the draft regulations.

DEA proposal draws criticism from cross-sector coalition

Industry leaders argue the DEA’s framework contradicts congressional intent in the 2018 SUPPORT Act, which aimed to expand telehealth access for substance use disorder treatment. 

The proposed rules would mandate in-person visits within 30 days of initial telemedicine prescriptions for Schedule II-V drugs, a requirement opponents claim creates “unnecessary barriers.”

“While we recognize the need for protections against diversion, guardrails on remote medical care must appropriately balance this risk without effectively forcing in-person care,” the coalition letter stated

Signatories emphasized that existing fraud prevention tools — including prescription drug monitoring programs and urine testing — already mitigate risks without restricting patient access.

Notable signatories include the American Telemedicine Association, National Council for Mental Wellbeing, and multiple university health systems. Advocacy groups for small businesses and technology innovators also joined, highlighting telehealth’s economic implications.

As the March legislative deadline approaches, these coordinated campaigns underscore healthcare leaders’ growing insistence on regulatory frameworks that preserve pandemic-era care innovations while addressing security concerns. The outcome could determine whether telehealth maintains its role as a care delivery mainstay or reverts to niche status.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
3,000 firms.Just 2 minutes to complete.
SAVE UP TO
70% ON STAFF COSTS
Learn more

Connect with over 3,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 3,000 firms
  • Simple
  • Transparent
Banner Image