Atento reaches agreement with certain key stakeholders
NEW YORK, UNITED STATES — Atento, a provider of customer relationship management and business process outsourcing services (CRM/BPO), has announced a preliminary agreement with key stakeholders, paving the way for at least $30 million in near-term financing and a pathway to a restructuring support agreement.
The arrangement also provides for an additional $79 million in funding upon completion of a comprehensive restructuring.
Subject to due diligence and other conditions, the new financing will facilitate the implementation of a holistic restructuring. The parties aim to finalize a restructuring support agreement and definitive documentation on the financing within two weeks.
“We are immensely grateful to our employees, customers, vendors and key stakeholders who continue to stand by us throughout this process. With this new infusion of capital we look forward to accelerating our transformation and further strengthening our business for the long term,” said Dimitrius Oliveira, Chief Executive Officer of Atento.
The new capital infusion is expected to accelerate Atento’s transformation, serving its 400 blue-chip clients across 16 countries, and supporting the operations of over 135,000 employees worldwide.
Atento, headquartered in New York, is a leading CRM/BPO service provider in Latin America and among the top providers globally.
