Athenahealth Marketplace adds Medaptus to curb hospital revenue loss
MASSACHUSETTS, UNITED STATES — Athenahealth has expanded its Marketplace ecosystem by integrating Medaptus’s automated charge capture solution, making the tool available to its network of over 160,000 providers.
The move aims to help healthcare organizations using the athenaOne platform reduce missed revenue and streamline billing workflows directly within their existing system.
Driving growth via athenahealth’s marketplace ecosystem
The program is a main driver of client retention and stickiness on the platform, since almost three-quarters of athenahealth customers already use Marketplace solutions.
It adds to the main functionality of athenaOne, which is a single clinical and financial system, by providing more than 500 specialized applications in 60 medical specialty areas, which directly address the requirements of various practices. Moreover, the company has also connected to over 170,000 providers, serving more than 20% of the United States population.
Such an open-ecosystem approach allows athenahealth to encourage third-party innovation, such as that from Medaptus, as it continues to work on its core platform.
Industry recognition highlights the company’s influence: Athenahealth ranked #38 in OA500 2025, an objective index of the world’s 500 top outsourcing companies. The 2026 edition of the OA500 is expected to be released in March.
As Malachi Charbonneau, Chief Executive Officer (CEO) of Medaptus, notes, “By integrating with athenaOne through the athenahealth Marketplace, we’re making it easier than ever for organizations to capture every billable opportunity accurately and efficiently—supporting stronger financial outcomes while giving providers more time back for patient care.”
Automated charge capture to stop hospital revenue leakage
The joint venture directly targets a dominant healthcare finance pain point: revenue loss from missed or incorrect billing.
The Charge Pro software, currently available in the Marketplace, is an automated tool for reconciling patient encounters with documentation and schedules, developed by Medaptus.
The specified process aims to eliminate missed or duplicated charges, thereby directly reducing hospital and physician group revenue.
The solution will take digitalization further, enabling intelligent revenue cycle management (RCM) through real-time coding automation and analytics. The platform generates valid, conforming charges that flow directly to billing and provides providers with insights into revenue potential and performance.
The automation helps reduce the administrative burden on clinical personnel by enabling them to prioritize patient care and ensure the organization’s financial well-being systematically.
The partnership leverages Medaptus‘s 20 years of experience in revenue reconciliation, intelligent electronic health records (EHR) solutions, gained through working with hundreds of hospitals.
For athenahealth customers, it is a specific instrument for achieving financial performance in a known context, aligning with the Marketplace’s mission to increase practice efficiency and patient care.
