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News » Avaya platform to integrate with Zoom Workplace

Avaya platform to integrate with Zoom Workplace

Photo From Zoom

CALIFORNIA, UNITED STATES — Avaya, a provider of business communications systems and managed IT services, has partnered with Zoom Workplace to integrate with its Communication & Collaboration Suite.

The integration will streamline customers’ communications environments and workflows. Avaya will also offer the integrated Zoom Workplace solution to its enterprise customer base.

The initiative aims to meet firms’ demand for harnessing the latest AI-powered technologies to boost productivity with minimal disruption. 

“By partnering with Zoom, we can deliver on the promise of ‘innovation without disruption’ for Avaya customers, providing added value to enterprises through world-class collaboration experiences within the Avaya platform,” Alan Masarek, Avaya CEO.

As part of the deal, Avaya customers will gain access to Zoom AI Companion, Zoom’s generative AI digital assistant, as well as collaboration solutions like Zoom Team Chat, Zoom Scheduler, Zoom Whiteboard, and flexible spaces. 

The partnership promises interoperability between platforms and devices, enabling users to work in Zoom Workplace while leveraging their existing investments in Avaya’s solutions.

“Customers and partners like Avaya continue to look to Zoom to power their collaboration needs because of its speed of innovation and because it just works. We are excited to deliver that same experience to the thousands of Avaya customers who will benefit from a simple yet powerful way to collaborate. said Eric Yuan, Zoom founder and CEO.

The new integrated Avaya and Zoom Workplace experience will be available globally to Avaya customers in the coming months. Details will be disclosed later this spring. 

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