• 3,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

News » Global regulators tighten bank outsourcing rules

Global regulators tighten bank outsourcing rules

bank outsourcing rules
Photo from Gianluca Colla/ Bloomberg

LONDON, UNITED KINGDOM — Global banking regulators are tightening the rules on how banks outsource services to third-party tech companies. 

The Basel Committee on Banking Supervision, representing regulators from G20 and other countries, recently proposed new guidelines that place ultimate responsibility for outsourced services on the banks’ board directors. 

This move aims to mitigate risks associated with the increasing reliance on tech giants like Microsoft, Amazon, and Google for essential cloud computing services.

Increased reliance on third-party services

The rapid digitalization of the banking sector has led to a significant shift in how banks manage their operations. Traditional and in-house services are now frequently outsourced to third-party providers. 

“Ongoing digitalization has led to rapid adoption of innovative approaches in the banking sector,” the Basel Committee noted. 

This dependency raises concerns about the potential impact on the financial sector if a widely-used service provider experiences an outage.

Principles for risk management and operational resilience

To address these concerns, the Basel Committee has outlined 12 principles for banks and regulators to follow. These principles emphasize that the board of directors must oversee third-party arrangements and maintain thorough documentation of all key decisions. 

“As with all business processes, documentation evidencing key decisions (e.g., third-party strategy, board minutes reflecting decision to enter into a critical… arrangement) should be maintained in banks’ records,” the committee stated in its consultation paper.

The proposed guidelines also stress the importance of conducting due diligence before entering contracts with third parties and continuously monitoring the performance of these services. This is crucial as cyber threats and operational disruptions pose significant risks to banks. 

The European Union’s Digital Operational Resilience Act (DORA), set to take effect next year, and similar measures in Britain reflect a broader regulatory trend toward enhancing financial sector resilience.

Global coordination and flexibility

The Basel Committee’s principles aim to create a common baseline for managing third-party risks while allowing flexibility to adapt to evolving technologies and regulatory frameworks. These guidelines are designed to be technology-neutral and applicable to emerging trends such as artificial intelligence and blockchain technology.

The committee has invited comments on the proposed principles until October 9, 2024. This consultative approach underscores the importance of global coordination in addressing the complex challenges posed by the digital transformation of the banking sector.

Read more here.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
3,000 firms.Just 2 minutes to complete.
SAVE UP TO
70% ON STAFF COSTS
Learn more

Connect with over 3,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 3,000 firms
  • Simple
  • Transparent
Banner Image