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News » Banks are cutting junior analyst classes, AI is the reason

Banks are cutting junior analyst classes, AI is the reason

Photo from CNBC

NEW YORK, UNITED STATES — Major global banks are systematically shrinking their junior analyst hiring classes — by as much as two-thirds at some institutions — as chief executives publicly confirm AI will eliminate roles that entry-level employees have historically filled, Fortune reports.

Goldman, JPMorgan, Citi signal AI-driven workforce overhaul

Goldman Sachs President John Waldron described traditional bank operations as a “human assembly line” ready for automation, while JPMorgan Chase CEO Jamie Dimon said AI “will eliminate jobs” and Citigroup CEO Jane Fraser noted that certain positions “will no longer be required.”

Rather than mass layoff rounds, banks are pulling attrition, class reductions, redeployment, retraining, and early retirement as the primary levers — lowering headcount quietly while annual turnover does the rest.

Barclays CEO CS Venkatakrishnan has deployed AI across customer service, with the technology summarizing more than 8 million customer calls since launching in October — illustrating how quickly AI absorbs the transaction monitoring and data processing work junior analysts have traditionally performed.

McKinsey warns: today’s junior analysts become tomorrow’s MDs

“Banking is an apprenticeship business. Today’s junior analysts become tomorrow’s managing directors,” said Debasish Patnaik, senior partner and leader of McKinsey‘s QuantumBlack AI arm.

“Senior judgment cannot be manufactured laterally.” The warning reflects a structural tension banks have not resolved: approximately 62% of their AI talent is sourced from the same junior analyst cohorts they are now shrinking.

Junior analyst hiring classes are being cut by as much as two-thirds across major institutions. Bank of America — moving in the opposite direction — announced 2,000 summer interns and 2,000 full-time recruits joining in June.

The dominant playbook is not dramatic restructuring but managed attrition: banks are slowing replacement hiring, shrinking analyst classes, and moving staff into technology roles while turnover handles the rest.

The banks cutting junior classes today are reducing the pipeline that historically produced senior managing directors, risk officers, and trading desk heads — a generational compression that few institutions have acknowledged as a long-term structural risk.

For BPO providers serving financial services clients, the shift has direct revenue implications. The transaction monitoring, compliance review, document processing, and data reconciliation work banks have long outsourced to offshore teams is precisely the junior-analyst-equivalent category AI is now absorbing.

Providers in this segment must pivot from volume-based processing toward exception handling, regulatory interpretation, and AI-assisted oversight roles that remain human-dependent — or risk losing financial services outsourcing contracts to the banks’ own AI deployments.

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