Canadian BPO firm Portway International launches
TORONTO, CANADA – Portway International (Portway), a business process outsourcing (BPO) provider for the logistics and customs brokerage industries, has officially launched.
Jonathan Robinson, chairman of Hemlock Point Capital and chief executive officer of Portway, noted how the demand for outsourcing has risen due to a spike in labor costs and the various complications of trade pacts. Portway intends to address these bottlenecks to help businesses operate with efficiency.
“Our carefully trained and experienced team understands the ins and outs of compliance requirements at every stage,” Robinson said. “We’re proud to help our clients take the complexities of trade out of their purview, along with the mundane tasks associated with customs processing, so they can focus on what really matters to them – expanding to new customers and new regions.”
In 2022, Canada’s two-way goods and services trade reached a record-high US$1.9 trillion. In addition, S&P Global Market Intelligence reported: “At over three times the long-run average, the upward pressure on goods prices from labor costs is well above anything seen prior to the pandemic since data were first available in 2005.”
With its launch, Portway will help Canadian customs brokers, freight companies, and logistics organizations transfer over 20 million products through borders annually. It has plans to expand its footprint to Europe and the United States.
As an outsourcing firm, Portway looks to help its clients reduce costs and increase revenues so that they could focus on other critical aspects of their businesses.
Headquartered in Canada, Portway is wholly owned by Hemlock Point Capital Corp. — a private equity firm owned and controlled by Robinson.
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