Cognizant partners with CNO Financial Group for tech upgrade

NEW JERSEY, UNITED STATES — Business process outsourcing company Cognizant has partnered with CNO Financial Group (CNO) to upgrade its tech systems with cloud and artificial intelligence capabilities.
“By continuing to partner with Cognizant, CNO will continue to leverage tools that can further boost productivity and build on our capabilities around automation, artificial intelligence, technology transformation and process optimization,” said Mike Mead, Chief Information Officer, CNO Financial Group.
The BPO firm will provide end-to-end technology services to streamline CNO’s daily operations. Cognizant’s services will cover CNO’s infrastructure, applications, enterprise software, and engineering.
CNO provides life and health insurance, annuities, financial services, and workforce benefits solutions. It handles US$3.2 million in policies and operates in over 230 locations.
Its family of brands includes Bankers Life, Colonial Penn, Washington National, Optavise, PMA USA, and myHealthPolicy.com.
Cognizant ranked #5 in the 2023 Time Doctor OA500, the first objective index of the world’s top 500 outsourcing companies. The 2024 edition of the OA500 will be released next month.