Cognizant to drive Intrum’s digital shift
NEW JERSEY, UNITED STATES — Swedish credit management company Intrum has selected Cognizant, a multinational information technology services corporation, for a multi-year partnership to bolster Intrum’s digital capabilities across 20 European countries.
The collaboration aims to modernize Intrum’s credit management systems by improving operational efficiency, integrating systems, and building a robust digital services team.
“In times of macro-economic challenges, we need to make sure that we are set up to meet the growing demand from clients asking for fair and ethical collection solutions,” said Ronald Reurink, Global IT Mature & Emerging Markets & Scandinavia at Intrum.
“Cognizant, with its expert digital transformation services, is helping Intrum to develop world class technology platforms to better understand our client needs and provide a seamless and friendly customer support.”
The partnership enables Intrum to take a more comprehensive approach to debt solutions, identifying opportunities in servicing, upselling and cross-selling debt.
“Alongside Intrum, we are combining our technical expertise, human empathy, and intuition to build and deliver an innovative solution to this complex industry,” Mats Johard, Country Manager, Sweden at Cognizant, added.
Intrum is a leader in credit management services in Europe while Cognizant, a Fortune 500 company, provides information technology and consulting services worldwide. Cognizant also ranked #5 in the Time Doctor OA500, an index of the world’s top 500 outsourcing firms.
