News » College grads unequipped for BPO industry — BOI survey

College grads unequipped for BPO industry — BOI survey

College grads unequipped for BPO industry — BOI survey

Several college graduates in the Philippines are ill-prepared to join specific subsectors in the Business Process Outsourcing (BPO) industry, according to a survey by the Board of Investments (BOI) and the Commission on Higher Education (CHEd).

The BOI said that “the preparedness of graduates for the animation, game development, software industry, and health information management sectors is low.” 

The survey — called the National Skills Mapping Survey — was conducted between November 2021 to January 2022. 

Its goal is to identify the human resource development needs of the IT-BPM industry and its subsectors and “develop work-ready and globally competitive workers.

To address the lack of preparedness, the survey recommended that the education and the industry work hand-in-hand in upskilling the graduating students in various digital skills.

Additionally, the BOI and CHED suggested reviewing the existing programs implemented by government agencies to ensure they are still in tune with what the industry needs.

BOI Executive Director Ma. Corazon Dichosa stated, “We hope to address the present and anticipate the future talent requirements of the country’s emerging industries and develop a more relevant, responsive, resilient, and sustainable talent pipeline.”

Read more here.

Start your
journey today

  • Independent
  • Free
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.